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RCA 27 inch TruFlat TV/ Walmart Feature Item "Defective!"

I've recently suffered the consequences of buying a medium dollar television from Wal Mart Manufactured by RCA. My set was purchased right before X-mas 2005 as a gift to my wife and two children. A few days before thanksgiving this year we expirenced a fatal mishap with our joyous hunk oh junk. At the end of a new DVD we were veiwing as a familly one evening the tv shut itself off, then on again, then off, then on again, then off, then on again, more then several times until it just plain died? I tried to manually turn it back on manually at the set. It would not turn on. My twelve year old son tried the remote. It did not respond. Instincfully i unplugged the set for an hour, then plugged it back in and it automatically turned on. Once again no response from the remote or power button on the tv. I tried the volume and channel buttons and they shut off and turned on the tv. So i called the 800 phone number listed in my RCA tv warranty manual and it was not an RCA phone number any longer. So i searched in all my papers tat accompanied my 27 inch tv and found another phone number and called it. All i reached was an automated system telling me to phone an RCA authorized repair center. The man asked for the symtoms and offered me information that the model and serial number i gave him indicated it came with aone year IN HOME waranty. I got excited!! He said he would call Rca for authorization and in as little two weeks come to my home and fix my factory defective television. He explained that he fixed many of this model with the same exact problem and all it would take is a new button control panel to fix it. Here it is two days before X-mas and 30 to 40 phone calls and several trips to Wal Mart, RCA declared that they are not reliable for ANY costs of repair or replacement parts and that i have to pay for it myself. Because my warranty card on record expires on Dec. 11th 2006 but RCA is going backwards two weeks and since i don't have and can not get a bill of sale from Wal Mart proving i didn't pick up my tv till after Nov. 30th,2005 I do not have a valid warranty! So in short? What happened to THe hudge reputation of RCA??? Did Terroist buy out RCA?? Please hard working americans DO NOT BUY RCA PRODUCTS? My children, wife and i have not had tv familly nite since before thanksgiving this year clearly because of RCA screwing this hard working american welder/fabricator ,steel worker, non-union familly of four provider. My problem is a little different. I bought my RCA 50" DLP television from Wal-Mart about 13 months ago. Just last night the replacement lamp blew.(part #270414) I thought to myself, it's been 13 months, no big deal. I called up the RCA parts dept. to order a new one, only to find out that they no longer made the lamp. I paid $1300.00 for a little over a year of watching T.V.. I too will never, ever, buy another RCA product in my life.

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  • YoMama01 May 25, 2008

    My daughter just called me today to tell me that her 27 inch Ilo flat panel TV that she bought at Walmart about a year and a half ago wouldn't turn on today. But it was working perfectly fine last night. So it appears that she is experiencing the same problem as other owners. After making a few calls, it seems that it would cost at least $100 plus to have it serviced, so I think she will just chalk it up to a lesson learned.

    She bought it during her first year of teaching after graduating from college and didn't want to spend a lot of money on a TV, but she hoped that it would last at least 3-5
    years! I told her that it might be better to spend a little more on a reliable brand - but oh well. She learned a lesson the hard way. I guess she'll inherit our 25 in. Hitachi that we just replaced with a 40 in. Sony HDTV. It still is working beautifully after 25 years and it will give her time to save up for an HDTV.


  • Anonymous Jun 22, 2008

    I have the same problem, bought an RCA 27" TV less than a year ago,

    Will not turn on either with the remote or manually.



    Will not buy another RCA product.

  • aquababe20 Jul 03, 2008

    Same problem, all of a sudden one day==it shut off. Would not turn on with the remote or manually. Just flips on and off. Is it worth fixing? Maybe we should start a class action against Walmart, I also bough 2 air conditioners that leaked from Walmart. Sounds like they are passing off defective things on the public.

  • shayearl Aug 01, 2008

    My tv is making a humming noise, the volume button works great but don't show a picture I have a rca 52 inch that i bought at walmart on sale this time last year but i can't get ahold of anyone from rca. I to will never by another rca product

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I have the same RCA Tru Flat 27 inch (NON HD) TV I bought in December 2005.I am having Various problems with this TV ,First the sound is never stable ,Goes up and down constantly,also notice can only turn on thru remote,the front button doesnt work.Does anyone know if this is worth fixing (under 200)or should it just be trashed.

Posted on Jun 21, 2008

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I have a television RCA 40" hdtv and is all of a sudden just says "Unusable signal" all the time it just flashes on and off. I als have absolutley no volume control. RCA is not the way to go. never again
if someone could tell me how to fix tv or what the problem is that would be great.

Posted on Oct 15, 2008

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I also have the truflat television with the same fluctuating problems with volume and power. Luckily, I had a junked RCA t.v. that was dropped and ready to throw out. The fluctuating problems are caused by the malfunctioning key control board on the front of the t.v. I swapped these boards and haven't had the usual annoying problems since then. I wouldn't recommend doing this to anyone seeing how t.v. repair can be very DANGEROUS! Basically, I believe the problem is caused by this board and even though it is relatively simple to replace you have to be an authorized repair technician to order the part.

Posted on Aug 01, 2008

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