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VACUUM ONLY WORKS FOR 45 SECONDS THEN TURN OFF ITSELF. I HAVE TO WAIT FOR 10-15 MINUTES TO START AGAIN USING IT, STOP WORKING AGAIN AFTER 45 SECONDS. VACUUM IS NEW, I COULDN'T RETURN IT TO THE STORE I BOUGHT IT. PLEASE HELP ME TO RESOLVE THIS PROBLEM. THANKS
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i had a similar thing happen and just got off the phone with dyson. there is a resettable switch on the handle. they told me to start the vacuum in the upright position, put it in the non upright position, then push and hold in the beater bar switch which is located next to the on/off button for 10 seconds and the beater bar should start to function once again
I have an infinity nv29 that stopped working while I was vacuuming. According to the manual I was supposed to unplug it for about 45 minutes and then try it again. I waited for over an hour and tried it again and it still won't turn on. Any suggestions?
Its overheating, so the TOC (thermal overload cutout device) is cutting the power to the motor to protect it.
Thats why it works when it has cooled down.
Check for blockages and make sure the filters are clean, if it still happens take to an approved engineer to check the TOC
I'm not sure what vacuum you have, but that sounds like a blockage to me. Thermal shut off kicks in, shutting the motor down, to prevent damage from overheating. After waiting like 1 hour it probably comes back on. Make sure hose, filters, bag (if any) is clean. All "airways" of vacuums need to be clear of any blockages, since airflow is what makes vacuums work.
This is from the Dyson web page:
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Thermal cut out
Most Dyson vacuums have a built in safety system that stops the machine if it
begins to overheat. This usually happens because the filter needs washing or
your machine is blocked. If your machine turns off on its own, unplug it and
leave it for at least an hour to cool down. Remember to check the filter and
look for blockages before re-starting. Any non- domestic use may adversely affect the filter performance
such as vacuuming up plaster dust.
Sounds like your vacuum is overheating. Check the above.
Ok What is probably causing the problem is an internal error inside the vacuum. What I recomend you to do is take it back where you bought it and tell them what ever is wrong with it.
PLEASE RATE MY ANSWER AS SOON AS POSSIBLE!
Hope it works! Tell me if you have any questions later on!
2 guesses.... One is that you vacuumed up a pice of cord or sting that got wound up on the roller (if it's that tyme of machine, and NOW everything's completelt "loced." Cure: look at the brush roller and "unwind" the cord or string.
Two is that you were doing it for a long time and the thermal circuit breaker (which is IN the vacuum cl;eaner itself) over heated and cut out. Usually these are self-resetting, so in a 1/2 hour or 45 minutes - when the thing coold down, it'll start working again.
Note that my first suggestion COULD cause the motor to heat up the and cause the thermal cur out.
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