20 Most Recent Dyson DC07 Animal Bagless Upright Cyclonic Vacuum Questions & Answers


Hello, this is Ava with Think Crucial.

You may watch our video tutorial below on how you can change the brush roller of your Dyson vacuum.


You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Mar 12, 2017


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller is not working properly. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Mar 05, 2017


Hello, this is Ava with Think Crucial.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Feb 19, 2017


Hello, this is Ava with Think Crucial.

Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages:

https://www.dyson.com/support/dc07/dc07-animalus/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc07

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Nov 13, 2016


Pull the wand out of the Vac. Need to use a small Torx bit to take out 2 screws hidden behind the wand storage. Once screws are out, there are 4 push-clips which need to be un-latched. Pry the power panel off and you will expose the two switches (one for power, one for the brushes). Push the power switch down and it should "release" and go back to clicking when pushed. Re-assemble. Took about 5 minutes to fix.

Dyson DC07... | Answered on Aug 14, 2016


Plug it into an outlet that has GFI (those in a bathroom) and if it trips the GFI breaker then it is wet inside and should not be used due to shock hazard.

Dyson DC07... | Answered on Jul 02, 2016


It you have the ball. Look on the side and you will see two small cut outs. Just screw it off and you will see the filter also there one on top of the The trash Collector. If you have the older model. Remove the trash collector and pop up the flat base under it. Wash the filters with warm water and let dry for 24 hours.

Dyson DC07... | Answered on Apr 30, 2016


If your model is a DC07 as stated there is not a separate motor that runs the brushroll. The brushroll spins from a belt that comes from the main motor or goes through a clutch assembly with two belts. If it is a ball model and the wires have severed you will need to replace the wire or wires with the proper replacement parts for it to work properly. I would need your model number to determine the proper wat to fix it.

Dyson DC07... | Answered on Apr 12, 2016


Here is a link to the manual which has instructions:

Dyson DC07 Manual

Dyson DC07... | Answered on Mar 02, 2016


press the helpful button below and go to link it shows how to do it. How to replace Dyson switch on Dyson DC07

Dyson DC07... | Answered on Jan 16, 2016


The pre filter retaining clip is easy to fit, but hard to get the old one out. This is the easy way to do it:-
Turn the machine over, where the bottom of the clip should be is a plate blocking access, it is held in place by a torex headed screw. DO NOT remove this. Instead drill about an 8mm hole through the plastic plate, roughly in the middle level with the large 'A'. This will give you access to the bottom of the clip. Put a flat blade scewdriver through your new access hole and push out the broken clip. It should spring out with a couple of knocks with the palm of your hand. Turn the machine upright and push in the new clip. The hole is not seen and as long as it is a neat job, does not affect the strength of the plate.
Cheers Malc.

Dyson DC07... | Answered on Dec 28, 2015


The system is supposed to suck from the handle instead of the bottom when it's fully upright. If it's still doing that when the handle is reclined well away from upright, then the sensor for upright may be broken or jammed. My precise knowledge fades at that point, but I'll see if there's more detail in the manual.

Dyson DC07... | Answered on Oct 16, 2015


I have had Dyson All Floors model,( the one with the clutch adjustment to allow transition from carpet to hard floor) for a number of years. Recently pick up from carpet particularly poor. Went through all the solutions as recommended on Dyson website. No blockages, no broken sole plate, bristles (should be around 7mm to 8mm long) protruding ok from soleplate ( these can wear slightly over time but not usually the problem), belt not broken nor slipping. Filters cleaned/ replaced, but still poor pickup. Checking for strength of suction, as recommended by Dyson, both at top of hose and at bottom right inlet revealed no problem there. It turned out the clear inlet hose coming from the soleplate to the underside of the machine was the problem from two viewpoints. Firstly, as can be expected, the clear hose can develop splits after a number of years due to wear and tear. The other, not so obvious, problem is that the hose is also a form of straight spring which is designed to be compressed to a certain degree to an S shape when the machine is in the upright position. Upon pulling the handle back, whilst pushing on the footrest at the bottom results in pressure from the hose/spring being applied to the rear of the sole plate, pushing it on to the carpet. Thereafter the suction takes over, keeping the soleplate firmly fixed to the carpet. The existing hose on my machine had settled in to an S shape over the several years I have had the machine, thereby not pushing firmly enough the rear of the soleplate on to the carpet ( I noticed a significant gap at the rear whilst using the machine). For the couple of splits I had effected a temporary repair using a couple of very narrow strips of Gaffa tape, whilst awaiting the new hose/spring, but only a marginal' if any, improvement. Upon receiving and attaching the new hose/spring the solepate was properly pressed onto the surface of the carpet and pickup was like new.

Dyson DC07... | Answered on Oct 03, 2015


Hi,

I'm sorry you're having problems.

There is a video I have embedded which shows the opposite effect you are describing but may still be useful to you.

If this does not solve the problem, I would suggest contacting us directly using the details below.
If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

All the best,

Allan

Dyson DC07... | Answered on Sep 28, 2015


You may have to press the release button and hold it depressed as you pry the canister loose.

Dyson DC07... | Answered on Sep 12, 2015


Hi Jean, it's Jack at Dyson.

Different Dyson upright vacuums will differ in design - many of our upright machines don't use a traditional, user-replaceable belts. In order to help you with any issues you're having, we would need to know exactly which Dyson model you own.

When convenient, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your machine easily to hand, as our experts will be able to talk you through some simple troubleshooting checks. We're often able to resolve issues right over the phone - but if not, we'll be able to confirm whether a repair or replacement parts are covered under the Dyson warranty.

We'll look forward to speaking with you.

Dyson DC07... | Answered on Jul 28, 2015

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