How do I remove a paper jam? The paper is

Hi. This could be sendor is failing or there is a jammed paper on you printer.

How to removed jammed paper

1.Unplug all cables (USB and power)
2.Turn around the printer
3.In the back there should be a small door that on my printer (SCX-4300) flips upside.
4.Look for any jammed paper.
5.Pull out the jammed paper.

Here's how to fix the sensor

Unplug everything from the back and then remove the four screws from the back panel. Pull the panel out but watch that the on/off switch doesn't hang the cover up.Once off, I removed the screw from the mount holding the right end of the sensor stick while holding the mount in place with my finger. When the screw is out, lift the mount up and carefully slide it off of the stick. Carefully rotate the spring, topside away until the left side of the spring catches the sensor piece. Now rotate the other end of the spring once more around the stick and while holding it at the top of the stick (12 o'clock) slide the mount back on. With the mount in place, release the spring and it will come to rest on the mount. Refasten the mount and check for light tension on the sensor. If it pushes forward when you release it, you're good to go. Refasten the back panel, attach all wires and enjoy.

Have a good one!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Seems like the rollers are either dirty, or worn out. Probably the latter.
• “Paper jams” on page 68
• “Paper or specialty media misfeeds” on page 68
• “Printer does not feed paper, envelopes, or specialty media” on page 69
• “Banner paper jams” on page 69
Paper jams
Is the jam in the paper
support?
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Is the jam in the printer? To automatically eject the paper:
1 Press to turn off the printer.
2 Press again to turn the printer back on.
The paper automatically ejects from the printer.
To manually remove the paper:
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.
Check paper
condition
Use only new, unwrinkled paper.
Check paper loading • Load a smaller amount of paper into the printer.
• Load paper with the print side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)
See “Loading various paper types” on page 21 for information about:
• Maximum loading amounts per paper type
• Specific loading instructions for supported paper and specialty media
Troubleshooting
68
Remove each page as
it is printed
Remove each page as it exits, and let it dry completely before stacking.
Adjust the paper
guides
Adjust the paper guides:
• When using media less than 8.5 inches wide
• To rest against the edges of the paper or media, making sure it does not buckle

Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

at the back thee is a litte door thing see where pen is - you pull the bit sticking up towards the usb and power inlets

hope this helps

I picked up a used Lexmark 3500 with the same problem. Had requested help fixing.

Tried to feed more paper through - still pulling hard on the right side. Tried to feed several pieces of paper - one at a time, getting them jammed then pulling them back out. Finally one got jammed way down in there - yanked it back out. Open the top(as to load ink cartridges) Saw a tiny piece of paper sticking out between the plastic rollers, got a small crochet hook (tweezers would have worked), grabbed a hold of it and pulled it out enough to get a good hold of it, then pulled it out. There had been a shread of paper jammed in the roller area. 3" long by from 1/4" to 1 1/2" wide.

My problem was the chunk of paper stuck in the roller mechanism where you could not see it or get to it, until it was partially forced out.

Hope this helps someone else!

This is an awesome printer. Did you know it can duplex (print on both sides of the paper) automatically? The jam "could" be in the duplexer on the back or, the duplexer unit isn't locked into place.

Unplug the printer and open the rear door, check for visible paper jam, remove, close door.

There's also access to the feed mechanism from the bottom of the printer.

Unplug printer.

(1) Remove the Cassette. (paper tray on bottom of printer)

If the paper is loaded in the Auto Sheet Feeder (on back of printer), remove the paper from the Auto Sheet Feeder and close the Paper Support.
(2) Stand the machine with the left side down.
(3) Slowly pull the jammed paper out while pulling the green cover toward you.


Caution
Set the machine back to its original position immediately after removing the jammed paper.
(4) If any paper is sticking out of the Cassette, reload the paper in the Cassette.
Reload paper in the Auto Sheet Feeder, if necessary.
(5) Insert the Cassette into the machine.
(6) Press the OK button on the machine.


Some of these instructions were copied from the online/downloadable printer manual from Canon's web site: http://www.usa.canon.com/consumer/

I just bought the 5860 and have this issue right out of the gates. I discovered that the back lid causes the paper jam when using the bottom tray while examing with a flash light during a print job. I dislodged the back plate/lid (same lid you remove to pull paper jam out) out about 10mm and fastened the lid loosely to the back with a piece of tape on each side. The paper from the bottom tray does not slam against the back of the printer any more, thus more freedom of movement and no jams. Just successfully printed an 80 page document. You shouldn't have to do this with a new printer but I got it so cheap with all the rebates that I'm going to keep it and live with this fix. To sum up, the problem is a design flaw where the removable back plate is snapped in too tightly and contacts the bottom tray paper roller (& paper) during a print cycle. To fix you need to clear the path by pulling the back lid out slightly and taping each side with scotch tape to 'suspend'the back plate out about 10mm.

I had this problem too. For me the answer turned out to be the paper sensor in the back part of the machine, behind the little back door just under the top part of the machine. This sensor hangs down from a thin rod that runs across the width of the machine, and is held in place by a small spring that encircles the same rod that supports the finger. The finger had apparently gotten moved so the spring was dislodged from its proper place. I was able to rotate it around the rod with my finger & get the spring moved back to where it should be. This seems to have cleared the problem--I'm keeping my fingers crossed.

It may be this simple:

1- as silly as it may seem, are you sure the size  is correct, if it is a letter size paper and it says legal, it will jam. open the paper tray and make sure the guides are snug againgst the paper,

does it say letter (or legal) for the tray you are going to use, if they do not correspond then look behind the tray inside the machine, is there a paper jammed in the back?

 

Or not so easy

2-You are having a sensor problem, take a look at the duplex tray,

pull it out and look at the sensors ( black little levers that stick out) are there any pieces of paper, can you move them and they spring back into place?