Documents will not print. Test pages and pages from online will print fine. I have uninstalled and reinstalled the printer

Gently Re Mount Printer Cartridge and Try to give print again.. Sometimes Faulty USB Cables also does the same thing. Buy New One.. IF everything is perfect, The Printer's Page Counter Might be Reached Maximum Count and you may need to reset the page counter.. Refer online manuals to reset page counters.

Thanks.

The issue you have described regarding your printer is mainly due some dirt on the printer drum, As most of the issues like this get solved when you clean the Drum, However before you start troubleshooting your printer you should try few steps to check where actually the issue lies is it the Drum or the cartridge or is it with the driver software or even with the document file software program that you are trying to print form, so try these steps below to know where the issue lies here is what you need to do,


Try to scan and print a document, by using the copy option on the printer control panel directly (Check if the print is good, if so then the issue is with either the printer driver or the document software you are trying to print).


If you find that the print output is the same which means the printer again printed a complete black page try to clean the Drum of the printer with a soft dry cloth. Please make sure that you completely disconnect the printer power cord and leave the printer powered off for sometime before you remove the printer cartridge
and clean the Drum.


Alternately you can also try the old cartridge if you still have it with you just to check if the print out is fine with it, with this we can isolate the issue as we will come to know that the Toner cartridge is gone bad and you can then replace it.


However if you find the copy was fine then you can try printing a test page and check if its good. (If you find that if the test page prints okay, then try printing any other document form a different program however if you find that the test page looks like the same I mean if it is completely black then you can try to uninstall the driver and reinstall it again).


Here is how you can uninstall the driver and reinstall it.

1. Click on start, point to control panel and click on control panel.
   
   
2. Click on Add/Remove icon and select the printer driver and click o remove.
   
   
3. After the un-installation wizard is complete close all the windows and disconnect the printer form the computer.
   
   
4. Insert the driver disk in the Disk drive and install the driver.
   
   

Note: Do not connect the printer to the computer until the installation wizard asks you to do so.


If the document prints fine, you will then have to check the setting of the software programe that you were trying to print form earlier or even you can try to uninstall and reinstall the program to fix the issue.

Possibly, the printer driver is corrupt or wrong version, printer cable is bad or not plugged, printer on standby (not online), or defective printer.

Do a self-test print on your printer. Most printer has self-test print function, look into your model's documentation. If the self-test prints, then more likely your driver issue. Uninstall the printer driver and reinstalling should resolve it. Goto Start->Control Panel->Printers. You can remove and install printers from there.

Hi,
It means that your printer is working fine but there are some settings conflict which makes problem to print your documents.

So try uninstalling all the drivers and softwares related to your printer and reinstall them using the cd which came along with your device to resolve the problem.
Then you should be able to print your documents as usually.
Thanks

Click here for print diagnostic tool. Instructions on this fix and otheer fixes can be found here.

well its a issue with the printer drivers,chk if there are any documents pending in the printers and faxes under thecontrol panel,if yes delete the document,if it does not delete,restart thecomputer and try it again,if it still does not delete,uninstall the printer drivers and reinstall them back in.

In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at
http://tinyurl.com/m7ghqz

First of all install the software/drive which is accompanied along with your printer and then try printing a test page during installation.
If you have already installed Printer software, uninstall it and reinstall again and try printing test page. Hope this works..!!

Check that your printer is set as default printer in Windows control panel.

If there are duplicates of the printer, remove them, and leave only the printer that is printing the test page.

try to uninstall the printer and the port say(usb,paralell) then restat yr system n reinstall the printer. try printing from the printer test page if it prints well then yr problem should be from the package ur using may u uninstall n reinstall as well
thanks

Power the unit down for an hour or so. If still a problem

Uninstall the software and then reinstall software from the CD.