Sandisk e260 my sandisk e260 it trun on and it say sandisk and go to a white back round and back to sandisk what do i do to fix this

- Make sure the hold switch is set so the orange isn't showing.

if the hold switch is off

- Press and hold the power button for 30 seconds to force a hard reboot.

or

- Remove the 4 screws from the back, pull the battery, wait 30 seconds and then reinstall the battery.

Hi, the Sansa E260 is a portable MP3 player released by SanDisk in 2004. Several problems may cause the E260 to not function as intended from time to time. Common problems that occur are the device freezing, album art not appearing on the screen when a song is playing, pictures not filling the screen size and missing information on the separate tracks. You can troubleshoot the device and fix many of these common problems without the need of a service technician.

Reset
1. The Sansa E260 may freeze or function in other unexpected ways from time to time. This generally occurs when the unit's software has developed an error. Reset the device to clear the error and return the device to normal working operation. A unit reset is similar to rebooting your computer. You won't lose any data stored on your device.

To reset the E260, press and hold the "Power/Menu" button for about 15 seconds. The device will be forced to power down, during which the error will be cleared. You can restart the E260 as normal once the reset is complete.
Album Art Does Not Display
2. The E260 supports viewing album art on the display screen during the playing of a song. You may find that your album art is not showing up on the display when music is playing on the device. To fix this, make sure the associated album art file is in the same folder as the song being played. You will need to connect the E260 into your computer to move the album art files into the music folder.
Photos Aren't Full-Screen
3. Photos displayed on the E260 will not show up as full-screen shots if they are not cropped to the correct dimensions. The E260 software does not support stretching pictures to fit the full screen. To ensure your photographs will display on the full screen, crop the images to 128x64 in photo-editing software prior to transferring the image on the E260.
Unknown Artist or Album
4. The E260 displays information about each song using the ID3 tags associated with each track. ID3 tags hold information such as the artist name, album name, track number, year it was released and other information. If the E260 shows an artist or album as unknown, the information in the ID3 tag was not filled in. You can insert information into the ID3 tags from your computer.

To change the ID3 information, right-click on the music file and choose "Properties." Click on the "Summary" tab and choose "Advanced." The ID3 fields will display in the window. Insert any of the missing information and click "OK." When you upload the song onto your E260, the newly inserted information will show up in the display.

Hope it helped...

You may have downloaded the wrong firmware.... Firmwares- Version 1 Version 2
Download the correct version or else it will render your device useless. Version can be found on the back plate at botton right..

Hiya, you can try this. http://driver.wareseeker.com/free-sandisk-sansa-e260/

try to format

Hmm, this seems to have happened to me as well. Only, the screen is dimly lit, though black, so mine is not officially off; just not operating.

Have you ever updated the firmware? If not:
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

unintall the device from the computer and try to reinstall it again..if that doesnt help you you will have to get a new new device from sandisk...

Got it working, I held the Power button down for aprox 30 seconds until the dial light went out then it restarted as normal..

HTH

go to sandisk website and download a firmware updater

for your sansa e260