I am trying to confirgure my modem/router and it gives me this error message. My isp tells me to contact manufacturer but I can not get through to zoom. Please help me figure out what i am doing wrong.
I had the exact same problem as amiewolf. I just did something half an hour ago and everything seems to be working fine right now. I'm not sure if it completely fixed the problem but it seems like it at least helped.
Go into your Windows Task Manager (ctrl+alt+del). Click on the Processes tab. Under CPU click twice, the first click sorts ascending and the second descending. Look at the programs taking up the most space. Don't worry about the System Idle Processes because that is only free space for programs. I had two things called mghtml.exe which I found out was the program that runs McAfee Security Center. I closed it anyway because it was taking up a lot of CPU. The second was a strange program called 4219746F.exe. I think this is a virus or something but I ended the process because it was taking up about 70% of the CPU and after that everything worked fine.
I hope this helps both of you and anyone else that visits this page with the same problem. I am not sure yet if this has any kind of bad side effect but nothing wrong has happened yet. I advise you not to do this though unless you absolutely have to use the internet and don't care what might happen.
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I am having similar problems. It occasionally will allow me to connect. But, not often. I have been trying to get in touch with zoom for several days, but no luck.
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