When I plug in my three month old sansa c250 mp3 player to my NEW
laptop, it will not read it as music files. The files are as SDK, PDB,
BIN, and HDS. It reads fine on my old computer, which I no longer have. I have tried everything to get it to work. any solutions?
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The laptop and the computer may have had two different file systems (NTFS vs. FAT) - plugging the mp3 player into the other computer caused a mild reformatting. I would start simple - go into the Setting Menu of your Sansa and change the USB mode away from where it is now - if it is in MTP Mode, change it to MSC and vice versa (or Auto is even better). See if the missing files now show up. There is a full user manual for your product available at Sandisk's website if you want to get a visual on what I am talking about.
If you are certain that all of the files are in mp3 format, then your best bet would be to change the USB Mode of the player - if it is in MSC Mode, chnge it to MTP Mode and vice versa - instructions for doing this are in the manual.
We have two laptops and one desktop in my house and two 2GB Sansa c250s. My laptop recognizes my sansa c250 differently than our family's desktop (i.e. on the desktop i can't view certain folders/ music files that i transferred from my laptop to my player). The second laptop doesn't recognize mine at all, but it DOES recognize my sister's sansa c250. my suggestion? try a different computer! and then KEEP using that computer for adding/ deleting files.
Open device manager under the Control Panel to view hardware and devices. There should be a tab under portable devices that recognizes the Sansa c250. If their is a yellow exclamation point, then most likely the device has stopped working. Right click on it, and uninstall the device. Unplug your Sansa, wait a couple seconds, then plug it back in. Let it do its thing. If this does not solve your problem, then you should deffinately call the manufacturer.