Question about Kenmore 24032\24036 Top Load Washer

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Stopped with a full tub, burn smell. Direct drive

Kenmore 60 series washer machine. Stopped half way through the cycle with a full tub, burn smell. Direct drive washer. I emptied the tub and I cannot turn it with my hand. I tried to restart it and started filling right up, stopped it. Ideas? Thanks, Juan

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Carefully check your symptoms. The problem you are having could be a motor coupling, or a lid switch malfunction.

If the washer will fill, will not agitate or spin, but will STILL drain, these are the symptoms of a broken motor coupling. This is a very simple and inexpensive repair. The following link explains step-by-step how to replace one:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top

The part number is included in the link I provided. You can purchase a replacement on line at appliancepartspros.com for about $11.

If the washer fills and agitates, but stops at the rinse cycle, or, if the washer fills and then stops, this is a common symptom of a lid switch malfunction. The washer usually will NOT drain if there is a lid switch malfunction. The following link explains how to access and/or replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug.

On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because It does not have a lid strike and the small hole on the right hand side of the wash tub will not be present. This switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator by bending it slightly.

A replacement lid switch can be purchased for about $20 - $30.

If you have questions please post back with your complete model number, so that I may be able to provide yo with better assistance. I hope you find this information helpful.

Posted on Nov 12, 2009

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Posted on Jan 02, 2017

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