Question about Philips HTS3450 System

1 Answer

No Disk After inserting a DVD the player says it is loading and will whirr for a few seconds and then it dispalys "no Disk" on the TV screen. I have tried this with several DVDs that have worked just fine in the past.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 476 Answers
Re: No Disk

There are several causes for this problem.

1) Faulty DVD drive. Most drives have a dual laser, one for CD, and one for DVD. Check the player with both CD, and DVD. If it reads one and not the other, then it is most certainly a faulty laser. The laser assembly or whole mechanism will need changing.

2) Dirty or dusty lens. If the unit is kept in a dust environment, dust and dirt can be drawn into the machine by the fan. Try using a DVD lens cleaner. If this doesn't work try a CD lens cleaner. (Dual laser - see 1))

3) Condensation. Condensation can build up on the laser lens if the unit is kept in a humid environment. Also, this can be caused by a cold environment. In this case, condensation forms as the unit warms up. In either case, leave the unit in a warm dry environment for an hour.

Posted on Feb 13, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Player says error

Most likely your cd/DVD drive needs cleaning, or needs replacement. See a dealer, or send the unit to a Bose service center.

Dec 15, 2013 | Bose 3 2 1 GSX System

1 Answer

I have a Digital Home Theater HT-DS400 Samsung. I have problems in reading a music CD or a DVD. You can read the message "Loading.." for a while and then stops and reads "NO DISC". ...

  • Make sure you have a non home made DVD. Some DVD players will not play DVD'S in certain formats.
  • If you have a normal DVD in the DVD player and are getting "NO Disk" then there is a real good possibility the lens is just so dirty that it is not recognizing your DVD at all. This happens a lot to all disk players that are neglected from the cleaning process. Get a disk player cleaner and run it through a few times until the disk is read again. Sometimes the lens is so dirty you have to try a few times just to get the cleaner disk itself to play just to do the actual cleaning. Make sure to run that cleaner disk through once a week. These disk cleaners "sweep" the lens and work well. You can get one at your local Best Buy for $8usd.
  • The last thing it could be is that somehow the lens has come out of alignment. Just a millimeter out of alignment is all it takes to not be able to read a disk and DVD players get bumped and knocked off the shelf easy. So this can happen often especially with the more smaller travel DVD player.

  • Hope this helps and thank you for using FixYa.

Regards, Tony

Jul 23, 2011 | Samsung HT-DS400 System

1 Answer

The dvd player reads the cds but when dvd is inserted it says no disc after few seconds of load

the laser is weak. need to replace. you could also try opening unit and clean lens with alcohol.

Mar 23, 2011 | Philips HTS3400/37B System

2 Answers

RCA RTD315 Theater System The DVD Player recently

My identical system has exactly the same problem as the one described by dipaola, above. When I insert a DVD, the DVD carriage pops back open after a few seconds. In fact, mine won't stay closed even without a DVD in it, as long as the system is set to play a DVD. I'd like an answer to the big Q - Is there anything I can do about this, or should I just find another DVD player to hook into the system?

Nov 05, 2010 | RCA RTD315 Theater System

1 Answer

When you insert a dvd it says PAL DISK

PAL is the format of the dvd and there are two main formats for a dvd and they are PAL or NTSC. The NTSC format is mostly used for the United States, and the PAL format is used more in Europe and Asia. An older dvd player will have the format options in the setup menu for the dvd player, and from the setup menu on the tv screen the dvd player can be set to play the PAL dvd's. However if that is not the problem and the dvd player no longer can tell a PAL from a NTSC format then the dvd player either needs a serious lens cleaning or it has a malfunction. Also, the back of the cover for the dvd should say if it is PAL or NTSC.

Jun 16, 2010 | JVC TH-A9 System

3 Answers

DVD will not play just get a blue plus sign coming down the display after th DVD sign graphic. TV screen shows digital and no disc. Any ideas lease?

is it a burned disk? if so your dvd player might not be able to play that type of dvd... i know sometimes also scratched ones won't play at all as well... of course also make sure everything is plugged in correctly and if it does this with more different dvds then there's something wrong with the player itself... which i hope is not the case as those are very difficult to fix yourself

Jan 13, 2010 | Samsung HT-X200 Theater System

1 Answer

Samsung HT Q9 wide (16:9) problem

hi just press the easyview button and it will be fixed

Jan 18, 2009 | Samsung HT-TQ85 Five DVD 5.1 Channel Home...

2 Answers

No Disc

Stumpy, I think the first step could be to find out between the DVD player and the disc which one has a problem.If the DVD Player is able to play other discs then it is possible the problem is with the disc only. If that disc can be played quite alright in other DVD players then the problem is with your DVD Player. I suggest you trial that first. I think the indication of " No disc insert disc" could be that your DVD Player is failing to load or read the disc either because the disc has some scratches or because your DVD Player lens are not powerful enough. I am, Letsthank.

Jan 29, 2007 | Sony DAV-S400 System

1 Answer

Home dvd video player

in DVD mode, open drawer, remove disc, close drawer,
press "sub woofer" for 5 seconds

Jan 17, 2007 | RCA RTD160 System

Not finding what you are looking for?
Philips HTS3450 System Logo

Related Topics:

137 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Home Theater Systems Experts

Gyula Lacz

Level 3 Expert

482 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers


Level 3 Expert

93922 Answers

Are you a Philips Home Theater System Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides