Question about Philips WACS700 Shelf System

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WACS700/05 Wireless Music Centre will not Boot up

Recently bought a factory return Wireless Music centre (Philips) and turned on main unit and it will not boot up at all. Phoned Philips and they said to hold SOURCE and STOP key and turn on. Did this and waited for unit to repair the firmware. It has failed to do this. What do I do now?

Posted by dazzer1 on

  • 2 more comments 
  • rpmareno Dec 21, 2007

    WACS700 froze as well. Screen says "firmware is damaged. Restoring a new copy from the backup," but it does nothing.

  • diederik May 21, 2009

    same thing. WACS700 suddenly was booting up (and stayed doing this for days until I turned it off). I tried to push the stop and source button at the same time, and now it is telling me it is recovering a back up. And that is it. Still no music from my WACS700. Told philips about it and they were going to investigate it. They never heard of this problem....

  • Andrew Donnelly
    Andrew Donnelly Nov 19, 2018

    almost 10 years later I get the same issue. Want to use the old WACS700 with an Echo - Booting issue still happening!!

  • Bjrn Sandns
    Bjrn Sandns May 27, 2019

    Does anyone know if the files on the HD have any kind of cryptation or like open Source.. Mp3 files. I'm thinking of demounting the HD in the hope and posibility to save my Music from this HD ???

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torroxspain

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Tried to hold source and stop got message firmware damaged retriving copy from backup. power turn off, hold down source only power on comes up booting up please wait but in the lite up mode, 30 seconds later everything back on

Posted on Jul 12, 2009

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Anonymous

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I Have had a WAC700 Wireless Music Centre for 2 yrs but has recently not recognised the buttons being pressed on the unit itself particularially the up, down, left, right ones. The remote works fine though. I can only imagine it's loose wiring. Anyone any ideas?

Posted on Oct 25, 2009

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Not much else to do, other than send the unit back.

Posted on Mar 10, 2008

  • Anonymous Mar 12, 2008

    Further to my previous post:



    This problem is usually caused by the ribbon cable connection between the front panel and the main unit. Sometimes the problem can be cured by disconnecting both ends of the cable.

    The firmware should still be ok in this case.

    There are multiple processors in the WACS700 unit, and the problem occurs when they can't talk to each other.

    An authorised service agent should be able to sort the problem with a replacement cable.

  • Anonymous Jan 14, 2009

    This problem can be caused by 2 things:



    1 - Failed or corrupt hard drive



    Display shows "Booting" and the hard disk can be heard spinning up.



    A faulty hard drive usually makes a regular clicking or clanging noise. In this case a replacement will be the only option.



    A corrupt hard drive will spin up as normal. In this case it be recovered by copying from another hard drive, using proprietry hard drive copying software on a PC.



    2 - Blown inductor on the hard drive power connection.



    This is indicated by "Booting" on the display, and no hard disk noise or activity from the unit.



    This is caused by one of the small black surface mount components failing on the hard drive power plug.



    These can be removed and replaced by a single strand of wire (eg from mains flex) taking care not to touch the wire anywhere else on the board.



    The inductors can be tested by a meter. Normally they should show continuity or zero resistance.



    www.cheapestelectrical.co.uk have a small number of spare parts for the WACS700, however they are not listed on the site.



    Contact them via the website with any queries.

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The firmware can be restored as follows:

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______________________________________________________


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The firmware should still be ok in this case.

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There are multiple processors in the WACS700 unit, and the problem occurs when they can't talk to each other.

An authorised service agent should be able to sort the problem with a replacement cable.

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