Philips WACS700 Shelf System Logo

Question about Philips WACS700 Shelf System

3 Answers

WACS700/05 Wireless Music Centre will not Boot up

Recently bought a factory return Wireless Music centre (Philips) and turned on main unit and it will not boot up at all. Phoned Philips and they said to hold SOURCE and STOP key and turn on. Did this and waited for unit to repair the firmware. It has failed to do this. What do I do now?

Posted by dazzer1 on

  • 2 more comments 
  • rpmareno Dec 21, 2007

    WACS700 froze as well. Screen says "firmware is damaged. Restoring a new copy from the backup," but it does nothing.

  • diederik May 21, 2009

    same thing. WACS700 suddenly was booting up (and stayed doing this for days until I turned it off). I tried to push the stop and source button at the same time, and now it is telling me it is recovering a back up. And that is it. Still no music from my WACS700. Told philips about it and they were going to investigate it. They never heard of this problem....

  • Andrew Donnelly
    Andrew Donnelly Nov 19, 2018

    almost 10 years later I get the same issue. Want to use the old WACS700 with an Echo - Booting issue still happening!!

  • Bjrn Sandns
    Bjrn Sandns May 27, 2019

    Does anyone know if the files on the HD have any kind of cryptation or like open Source.. Mp3 files. I'm thinking of demounting the HD in the hope and posibility to save my Music from this HD ???



3 Answers


  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Tried to hold source and stop got message firmware damaged retriving copy from backup. power turn off, hold down source only power on comes up booting up please wait but in the lite up mode, 30 seconds later everything back on

Posted on Jul 12, 2009



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I Have had a WAC700 Wireless Music Centre for 2 yrs but has recently not recognised the buttons being pressed on the unit itself particularially the up, down, left, right ones. The remote works fine though. I can only imagine it's loose wiring. Anyone any ideas?

Posted on Oct 25, 2009



  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 476 Answers

Not much else to do, other than send the unit back.

Posted on Mar 10, 2008

  • Anonymous Mar 12, 2008

    Further to my previous post:

    This problem is usually caused by the ribbon cable connection between the front panel and the main unit. Sometimes the problem can be cured by disconnecting both ends of the cable.

    The firmware should still be ok in this case.

    There are multiple processors in the WACS700 unit, and the problem occurs when they can't talk to each other.

    An authorised service agent should be able to sort the problem with a replacement cable.

  • Anonymous Jan 14, 2009

    This problem can be caused by 2 things:

    1 - Failed or corrupt hard drive

    Display shows "Booting" and the hard disk can be heard spinning up.

    A faulty hard drive usually makes a regular clicking or clanging noise. In this case a replacement will be the only option.

    A corrupt hard drive will spin up as normal. In this case it be recovered by copying from another hard drive, using proprietry hard drive copying software on a PC.

    2 - Blown inductor on the hard drive power connection.

    This is indicated by "Booting" on the display, and no hard disk noise or activity from the unit.

    This is caused by one of the small black surface mount components failing on the hard drive power plug.

    These can be removed and replaced by a single strand of wire (eg from mains flex) taking care not to touch the wire anywhere else on the board.

    The inductors can be tested by a meter. Normally they should show continuity or zero resistance. have a small number of spare parts for the WACS700, however they are not listed on the site.

    Contact them via the website with any queries.


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Philipss music centre can't power up

If the center wont power up, then its the power supply thats the issue. If it turns on and the screen says " Booting please wait " and does nothing else then internal hard drive is at fault. Hope this helps.

PC will not talk to main unit

music centre doesn't power up
it keep on saying booting please waite

Philips wireless music centre model WAC 700/05 will not eject cd or recognise. displays no cd

Philips music centre model 700/05 keep on saying booting please the other one is fine but the main unit which plays CD I have try all the trobleshooting but sill the power can't turn on how can I get the setup CD Rom

I am looking for a proper service centre in Hyderabad to repair my philips music player as its not working.

The best store for repairing is philips centre it might be in hyderabad i dont properly know the location but you can find the nearest store through and click on store locater and enter your city and they will let you know the nearest philips centre. Thanks and happy new year :) Please rate it high.. :)

Bose lifestyle 5


I cannot exactly solve this issue but I can make a comment based on investigation. Lots of people have this issue but there are very few comments to help solve the issue unfortunately.

I have the same issue and have been able eliminate various things because I have a second complete Bose Lifestyle 5 system.

It is clear the issue does not lie in the Sub and is related to the Music centre unit. I can use a second identical music centre to power my sub just fine and my broken Music centre cannot drive my second sub.

Now the issue is knowing where to track down R428 in the music centre which is the suggested fix to this issue. I have opened my unit and there are resistors various Resistors in the 400 range but no R428.

If anyone can help with the location of R428 in the Music Centre I would be very grateful.


Saving music on hard drive

After the MP3 songs are transferred from the PC to the Music Center via DMM, do not disconnect the power cord. The Center is updating its internal database to mark the changes of music library. Wait for around 20 minutes to let the Center update the database completely. When the internal updating is complete, you will be allowed to turn the Center into ECO Standby mode.


From HDD mode on the centre, press menu and select "Station Management".
If the option is available select "Delete Station" and delete any stations listed.
Select "Add New Station" and the unit will start searching.

On the station press menu and select "installation mode"
If this option is not available, try from another source setting, such as AUX.

Once the centre has found the station, press stop on the centre, as the station cannot connect until the centre has stopped searching.

If this doesn't work, you will have to reset both units to factory settings and start again.(Menu -----> Settings ------> Restore)

Wireless connection

Go to the Setitings menu on the Centre and all Stations. Select restore.
They will all revert to factory settings, so you can install them again.

When the centre has found all the stations, press stop on the centre, as they cannot connect until the centre has stopped searching.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

 Francisco Mauricio...
Francisco Mauricio...

Level 3 Expert

1551 Answers

The Knight
The Knight

Level 3 Expert

76843 Answers


Level 3 Expert

13435 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides