The washer will not perform the drain cycle or a spin cycle. i have 3 lights flashing (door lock, extra rinse, and stain removal) i have tried holding them in, i have cancelled. basically everything i can think of with no success
Hi.
First remove the plug and wait at least half an hour before setting dial to pump out. Then plug in again.
It should then attempt to drain out, finish a cycle - and let you open the door.
At this stage it sounds as if the heating element or thermostat switch is faulty - so need checking.
What usually happens is the machine will allow water in - then wait to warm up. If the hearting element has failed - you may get error lights - or it may just sit there waiting to get warm - which it will never do.
Check heating element and thermostat switch if it does the same again.
I would have a professional come out and do a test on the ECU. If the unit is not preforming the cycles, its best to check the ECU first.
It is the board and not the motor as the issues are not related but for the board, you need to check the board first and see that you may need to replace it it is not hard, please post full information of the unit (name, model, serial number), and let me know if that work if not we go to the next step Please see that grant me your approvals by rating my service and I hope that I can serve you again the future. I will work with you in this issue to conclusion
The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer
http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open
http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer
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