HP KQ246AA 8.0MP Deluxe Webcam not working on skype. It keeps saying there is a video error-the video might be in use by another application or program. Except there isn't any other application that is using it. What could be the problem?

you will need to use skype or any other messaging or communications software for that, google it then download

Before you can use your webcam in any chat program you have to configure it to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.(webcam not found or webcam in use elsewhere error messages)
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

How did you get it to work at all w/ your powerbook g4? Just bought the same one & the blue light won't even stay on.

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

No luck ? download this diagnostic tool and run it through

http://www.download32.com/webcam-diagnostics-d35065.html

Don't worry about the first alert - I always get that.

Webcams run on support software some on flashplayer some shockwave player and some Activex - so make sure these are in place and up to date - check the support software against the machine the webcam works in.

The USB port you are using needs to be checked out as well

Webcam software is notorious for getting locked on to programs that you have been using - I often have to reboot my software by unplugging the cam for a couple of seconds when changing from Skype to Yahoo for example

If the software in the Imaging folder is not being used you could uninstall it in case you have a conflict.

Have you tried to update the driver from the Device Manager ? expand the folder and click on the webcam text - update driver using internet option.
Please post any feedback that may be useful to other users

No solution, but I have precisely the same issue. I've reinstalled and removed ArcSoft many times, being careful to clean registries, etc but to no avail. The camera actually worked with Skype initially (plug and play), UNTIL I installed ArcSoft. So I think that ArcSoft "stepped" on a driver somewhere that I can't detect or repair. (I'm using "Driver Detective" but so far it hasn't helped) Will update if I find a fix.

Please make sure that all the drivers are correctly installed. If you are using a desktop, check if the mic is connected on the correct jack. Please reply if this has helped. Thanks.

If you are using Skype and you have another video input device this is normally selected instead of you webcam goto the Skype Video and if you have another video device pull down and select your webcam instead.

Hope this helps

Have you tried to use it on msn? If you tried it worked?
Well if it worked it means that the problem isn't with your webcam.
Let me know the details to help you.

hello you've probably given up and binned the cam by now - we nearly did. but solved it last night. It's the annoying photo editing program that opens automatically when your camera opens up that's interfering with Skype. called magic-i or something like that. Remove that from your comp and the camera works fine. good luck!!

v Normal 0 See section B. Yahoo Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

Hope this helps. Bud