Question about HP KQ246AA Deluxe Webcam
Webcam is installed on winXP. Came with Arcsoft Webcam Companion 3 software suite. Software that came with it gives me the following error "Camera not found. The camera is being used by another application or is not connected. Make sure the camera is connected and working properly, then try again". When I use Skype the camera works when I am looking at the settings, but will not work when I am in a video call. I also tried using windows movie maker but get the following error "The device is not responding. Close any other application, close any other application that is using the device and try capturing again.
No solution, but I have precisely the same issue. I've reinstalled and removed ArcSoft many times, being careful to clean registries, etc but to no avail. The camera actually worked with Skype initially (plug and play), UNTIL I installed ArcSoft. So I think that ArcSoft "stepped" on a driver somewhere that I can't detect or repair. (I'm using "Driver Detective" but so far it hasn't helped) Will update if I find a fix.
Posted on Jan 03, 2010
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Posted on Jan 02, 2017
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