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martha Posted on May 23, 2019
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My granddaughter messed up my desktop Dell inspiron 20 model3052 and I cant get it back to my user screen to log in

Touchscreen is on another user, made up by a 4 year old, and I cant get it back to mine nor can I get a plugged in keyboard to work

2 Answers

Larry Ng

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  • Dell Master 14,606 Answers
  • Posted on May 25, 2019
Larry Ng
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Well the KID , created her own account
so log off or sign off or shut down the PC
then turn it on from dead cold and at the windows
screen login PICK YOURS not HERS.

if the child scrambled the PC to the max. (sure can happen easy)
then do the manual stated full recovery back to day one new.
all YOUR data gone.

why not buy and old PC and let the kid play with it.
windows is not kid proof at all,

the full recover is here.
in the BOOK , RTM?

main support here.
https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-20-3052-aio/manuals


your page is here. click PDF me and my dell, this one.
then read page.
65up. chapter "REcovery"

cliff cook

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  • Expert 144 Answers
  • Posted on May 23, 2019
 cliff cook
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Hi Martha as you are not telling us what version of windows you using I am going to assume its win 7 so to get you machine back to factory default settings. turn on your computer as soon as the dell logo appears, press the F8 key and you should get a menu click the dell factory image restore this will put you machine back to its default settings, you will lose all data, this will only work if your machine is still configured as delivered by Dell.

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 14, 2008

SOURCE: Dell D600 LCD issue

What I've found on two laptops I've worked on in the past two years is that in a case like this, there is a little pin near the power button (or on the strip up near the display) that tells the laptop when the monitor is closed.  If that pin gets stuck, the computer will think it's shut all of the time.  The sensor is only active in normal mode of windows with the drivers installed (if it's in safe mode or VGA mode  the sensor does not work until you raise the resolution.  the sensor doesn't work at all if you boot from a knoppix cd.)

You may be able to just flick the pin and get it unstuck, but in some cases you have to remove it all togther.

To remove it, turn the lapotp off. lean the monitor back as far as it can go (don't force it). You then need to carefuly pry up the strip that the power button is on (ussually there is a space you can pry open on the left or right side of the strip depending on the model laptop; be very careful not to break anything).  You can then pop it out with a small knife or tweesers and clip the strip back down.

If you don't feel comfortable doing this, then find someone who is.

I hope this helps someone.

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Anonymous

  • 43 Answers
  • Posted on Jan 24, 2009

SOURCE: dell inspiron 1100 laptop screen won't light up

Sounds like a back light problem, power reset it, pull out the battery and ac adapter and then hold the power button for 1 minute, then replace the power cord and battery and start it up, if it doesn't work try calling dell to see if you can get it repaired under warranty if it is out of warranty take it to a shop.

Anonymous

  • 5 Answers
  • Posted on Jun 03, 2009

SOURCE: Blank screen on desktop (dell inspiron 530s); requesting a password.

Someone has turned on the BIOS password on you and therefore the PC will not let you boot up unless you enter the correct password. The problem is you cannot turn off the password option unless you know the password. I would start by asking other people who had access to you computer what they set the password to. If nobody comes clean, then you will have to call Dell Tech Support to get them to reset the password for you. They will give you a master BIOS password to override the one set and turn off the option.

Anonymous

  • 3278 Answers
  • Posted on Aug 31, 2009

SOURCE: My Dell Inspiron 1525 wont load up

I'd suggest first removing your memory modules and reinsert one at a time.

But, I think your operating system is compromised, due to Spyware, etc.

Since your system won't boot in Safe Mode, your only other option is to repair or reinstall your operating system.

Hope this helps.

Anonymous

  • 14 Answers
  • Posted on Oct 28, 2009

SOURCE: dell inspiron 5150 laptop, reset admin. password.

Restart your laptop and keep tapping F8 key the moment you see something on the screen. You will get a black screen with some options written in white. Select the option Safe mode and then you can create a new user with admin rights. Or else at the windows login screen press and hold ctrl and alt key and tap delete key twice and then it will take you to a login screen. Dont put any password there just hit enter. And you will be able to login with admin rights.

Thanks
Deepak

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Dell sk2305 @

Sounds like a touchscreen problem, itself.
The touchscreen is NOT part of the LCD screen itself, but when you go to replace, the two units are combined; and sold as one unit.
Examples. NOT advertising. You may find better prices from your search, and reputable dealers also,
http://www.ebay.com/itm/GENUINE-DELL-2305PC-TOUCH-SCREEN-WITH-CABLES-LTM230HT05-/290892243884?pt=US_Laptop_Screens_LCD_Panels&hash=item43ba8763ac

http://www.ebay.com/itm/Samsung-23-Touchscreen-09TW8H-LTM230HT05-Dell-Inspiron-One-2305-/261131794988?pt=LH_DefaultDomain_0&hash=item3cccaafa2c

The different views help me explain the Touchscreen.
The touchscreen uses the Capacitive Sensitive system. Each area on the touchscreen has a separate CS unit for it,
http://en.wikipedia.org/wiki/Touchscreen
Which is what makes me think with two keys not working, the touchscreen is the problem.
For additional questions please post in a Comment.
Regards,
joecoolvette
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How to reset administrator name and password on Dell inspiron 530 with windows 7

Go to Start----Control Panel-----User setting -----and select Administrator Account and change name and reset password. To do these steps you need to log in through Administrator Account.
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Press F8 after start up screen and use safe mode. this will log you in as administrator. then goto control panel>users select the account you cant log into and remove password. this will work as long as you remember or didn't set an administrator password when you installed windows.
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There are two reasons one due to the hidden desktop icons and the other due to different user login. If you have logged in using another user ID, try logoff and login to your ID.
If it is due to hidden desktop icons, then right click on the empty area of the desktop, select "Arrange Icons by" on the context menu, and then click on "Show Desktop Icons"
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As it works ok in safe mode, I suggest you check that your graphics drivers are up to date.

You should be able to download the latest from the Dell website.
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