Hi linda.
this is all i could find on the internet so not sure if this will help you out but have a look.
Where is reset button on sony cam DCR HC26 My tape opens but will not...
or this one.
sony cam DCR HC26 My tape opens but will not eject Google Search
SOURCE: Tape won't come out!
I had the exact same problem, and just by dumb luck, I managed to get the tape compartment to pop open after trying hundreds of things. Maybe this will work for you too...who knows??? What I did was to first remove the battery and AC power to "reset" the camera (I guess). I then put the battery back in place and WHILE HOLDING THE CAMERA IN THE UPRIGHT (AS IF USING THE CAMERA FOR VIDEO) POSITION, I pushed the "Open/Eject" latch. VIOLA!!! Like I said, it may be dumb luck, but I haven't had the problem again. It may be that gravity helped to take the stress off the ejecting mechanism...dunno???? BTW, when I was having the problem, the mechanism would "click" 3 or 4 times while trying to move the tape out. Good luck!!! I hope this helps someone!
SOURCE: Tape will not eject, and reset button does NOTHING!
I am having the exact sam problem on my PV-GS14. Have you been able to resolve the problem? If you have, how were you able to get the tape out? Thanks
SOURCE: The no tape and eject symbols are flashing at the same time.
Those signs means Record tab on tape is ON, eject tape and check record tab and make sure to set it on Record position.
SOURCE: i need a usb driver for my sony dcr-hc26
http://www.sony.com.ph/support/download/105301/product/dcr-hc36/sectionfirst?subpage=detail THE LINK FOR THE USB DRIVER FOR ALL SONY CAMS
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