My child has dropped their amazon fire tablet and the screen has cracked. Can it be exchanged?

Reset Lock Screen Password or PIN on Your Fire Tablet

1. From the lock screen on your Fire tablet, enter the wrong password or PIN five times.
2. Choose Reset Your PIN from the on-screen notification.
3. Enter your Amazon account password, then tap Continue.
4. Enter a new PIN or Password, then tap Finish.

Reset Lock Screen Password or PIN on Your Fire Tablet

How to Unlock Amazon Fire Tablet: All methods!

WorldofTablet https://www.worldoftablet.com > how-to-unlock-amaz...

If you forget your PIN/password, the easiest way to unlock your Fire tablet is by resetting the password through your Amazon account, or by entering the wrong ...
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How to Unlock an Amazon Fire Tablet

Lifewire https://www.lifewire.com > Tablets > Amazon
Sep 20, 2022 - You need your password or PIN to unlock a Fire tablet if those options are set. To turn them off so you don't need to use them in the future, go ...

Reset Lock Screen Password or PIN on Your Fire Tablet

Amazon.com https://www.amazon.com > help > customer > display
From the lock screen on your Fire tablet, enter the wrong password or PIN five times. · Choose Reset Your PIN from the on-screen notification. · Enter your Amazon ...

How to Unlock Amazon Kindle Fire Tablet without ...

iToolab https://itoolab.com > unlock-android > how-to-unlock...
Mar 22, 2023 - But, if you forgot the password or your device is not connected to your Amazon account, the only solution is to do a factory reset. All personal ...

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hello,
You can change your Fire tablet's lock screen password or PIN directly from Manage Your Content and Devices.

1. Manage Your Content and Devices, and then select Your Devices.
2. From the list of devices registered to your Amazon account, select your Fire tablet.
3. Select the Device Actions drop-down menu, and then select Remote Lock.
4. Enter and then confirm a new password or PIN, and then select Lock Device.
5. From your Fire tablet, tap Unlock Device.
6. Swipe in from the right edge of the screen to unlock your device. Enter your lock screen password or PIN, and then tap OK.

Goodluck!!!!!!!!!!!!!!

There are often kiosks at the mall that repair electronic screens!

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You can get replacement ffrom Amazon and your screen can be repaired. though not sure about camera



How To Fix Kindle Fire HD Screen Touch Screen Digitizer for Amazon Kindle Fire HD 7 Tablet Replacement

You can check with Amazon but I know that they will tell you it won't be cost effective to repair. It's $99 for a new Fire 6" right now.

One suggestion, when you purchase a replacement you might consider getting damage insurance with it as it would cover situations just like this.

CONTACT AMAZON CUSTOMER SERVICE. I hope its under a warranty/service contract. Replacing a broken screen off coverage is expensive. If the screen under it is frozen its likely the dropping caused more problems than just the broken screen.
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