20 Most Recent Amazon Kindle Wireless Reading Device Questions & Answers


If it is a FIRE then it may have an app like MAIL running in the back ground. Turn off all apps. It's a tablet, it will only last a few hours.
The eReaders last for weeks, the Tablets last for hours.

If it's an eReader then on the home page search for jfhjfhj - if it says 4 books not indexed then you have 4 books corrupted, go DOWN and delete those 4 books from the kindle and redownload them.

Amazon Kindle... | Answered on Mar 21, 2018


Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Amazon Kindle... | Answered on Mar 21, 2018


Firstly, make sure that your kindle is fully charged. Then hold the power switch for 7 seconds. After the light blinks three times, release it. If this does not unfreeze your kindle, hold the power switch for 15 seconds. This should restart your kindle. If neither of these solutions work try contacting amazon kindle support, as they can remotely connec tto your kindle and see what is wrong.

Cheers
Sine Wave

Amazon Kindle... | Answered on Mar 21, 2018


There may be the issue with the Kindle wifi driver causing the issue with the Kindle for more Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Mar 20, 2018


Just go to the amazon website and create the amazon account. You can ask for the Amazon Kindle Support Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Mar 20, 2018


Follow the steps for dealing with a frozen Kindle screen on the Kindle Support web pages.

Amazon Kindle... | Answered on Mar 17, 2018


You are facing the issue while trouble shooting the kindle device you can call amazon kindle support Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Mar 17, 2018


Two methods.
First: A computer is required. Connect the old Kindle to the computer it should show up as a new drive. Open that drive and find the books. Transfer them to the computer. Plug in new Kindle and do the same only transfer the transferred books from the computer onto the new Kindle.
Two: If you purchased the books from sources like Amazon, your books are saved on their cloud. Simply connect your new device and download all your books again.

Amazon Kindle... | Answered on Mar 17, 2018


The best thing is to contact Kindle customer service. Use your computer and sign in to your amazon account. Click the arrow next to your account..at top of page to right of search box. Select your account from the list. look down the page in same column for Kindle Help. Click kindle help home. On next page to the left look for the box that says contact us. Click that and follow instructions. Give a brief explaination and ask them to call you back. They usually as for a time so you can be ready to work at their direction.

Amazon Kindle... | Answered on Mar 17, 2018


If all attempts trying to unfreeze it fail, you may have a logic board issue. Are you sure the Kindle powers up? It may show something on the sreen, even if it is not turned on (e-ink screen does not need a powersupply to show an image). Try to power up your Kindle with a different battery. If that fails, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

Amazon Kindle... | Answered on Mar 17, 2018


Then it means files of the Kindle Operating system might be corrupted in the Device. You need to reinstall the operating system in the kindle support. You can ask for the Support Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Mar 17, 2018


Unfortunately not - books for Kindle must be bought seperately

Amazon Kindle... | Answered on Mar 14, 2018


try contacting the person who gave it to you and ask them.

Amazon Kindle... | Answered on Mar 08, 2018


The language settings are only shown on the initial setup display when the Kindle is first activated as advised in the Kindle Support web site.

You may have to do a full reset of your Kindle to try to get back to the initial display to change language settings - try pressing and holding the power switch for 20 seconds to perform a reset.

Amazon Kindle... | Answered on Mar 03, 2018


To perform a hard reset of the Kindle just press and hold the power on button for 20 seconds as described in the Kindle Support web site for dealing with Frozen devices.

If you want to reset your Kindle back to Factory defaults then you would need to press the Menu button, then go into Settings and you will find an option there to Reset to Factory Defaults.

Amazon Kindle... | Answered on Mar 03, 2018


Go to the Kindle Support web site where there is a video help guide for how to register your kindle.

Note: You may need to go via your own local Amazon web site if you have an account there as the link provided above is for the UK Amazon site.

Amazon Kindle... | Answered on Mar 03, 2018


I had the same thing happen to my kindle. I contacted amazon customer support and within the week they sent me a replacement kindle free of charge!

Amazon Kindle... | Answered on Mar 03, 2018


Kindle Fire:
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

  1. From the lock screen, slide the Unlock Bar from right to left.
  2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Paperwhite:

If you can't remember the passcode for your Kindle you'll need to reset your device.

  1. Transfer from a Computer to Your Kindle Paperwhite.
  2. You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.

    Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.

    1. From Home, tap the Menu icon, and then tap Settings.
    2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
    To use your Kindle again, you'll need to connect wirelessly and register your Kindle.

Amazon Kindle... | Answered on Mar 02, 2018


First, you need to deregister the Kindle from the old account.

Deregistering will retain the already downloaded books on the E-Ink devices but wipes all purchased content tied to the old account from e.g. Kindle Fire. You cannot restore books from the cloud anymore you purchased on the old account and access to the shop is blocked until the device is registered again. Other Kindle's on the same account and the account itself remain unaffected.

You can do the deregistration from the Kindle's settings menu --> Registration or alternatively from an Amazon web site:

Log in to http://kindle.amazon.com using the old credentials (email + password).

Next, select "Manage Your Kindle" from menu that opens when you hover the mouse over the "Hello, <Name>" link in the upper right corner of the page.

Click on the center tab "Your Devices" and review the list of Kindle devices and software readers tied to your account. Select the device to deregister and click on "deregister" below.

To register the Kindle to a new account, go online with the Kindle, and follow the registration procedure callable from the settings menu. Find a detailed description on
http://www.amazon.com/gp/help/customer/display.html?nodeId=201242220

Amazon Kindle... | Answered on Mar 02, 2018


You can deregister your Kindle online or straight from the device itself.

To deregister your Kindle online:

Go to Manage Your Kindle.
Click on "Deregister."

To deregister your Kindle from the device:

From the Home screen, select Menu and then select Settings. Confirm that your Kindle is connected to a Wi-Fi or 3G network.

In Settings, next to Registration, select "deregister."

Amazon Kindle... | Answered on Mar 01, 2018

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