Question about Amazon Kindle Fire HD

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Trying to register kindle and it keeps saying "there was an error while registering

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john h

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Notify amazon for assistance

Posted on Mar 30, 2020


john peter

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Follow these simple steps and register your kindle within a few minutes.
you can register your kindle in two different ways:
1. Registering kindle device over a wifi connection.
2. Register kindle online with serial number

To know more you can check out this article:

Posted on Mar 30, 2020



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If you are not able to register kindle, while registration you are facing error then there may be different reasons for this error.
There are some solutions you can try for it

1. Make sure your kindle account is not registered before.
2. If your are already registered with this device then you have to deactivate that account.
3. After that you can login through other device.
4. Then you will be able to manage your account through your PC.

If the problem is still persist, there may be some other problem involved with the device and you may require professional help from Kindle customer service to resolve the problem instantly at 1-800-986-4764

Posted on Mar 06, 2020


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It is the most common error of Amazon Kindle device. It is also very simple to fix. It is mostly network error that creates this issue. Follow steps to fix this registration error of Kindle.

Posted on Apr 23, 2018

Deanna Nassar

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For that I'd go to click help( just under the search bar)
click manage devices, Click contact us on left side of screen. fill in info about problem. You have a choice of reply methods and I usually go for call back. They are fairly quick and will talk you through the fix.

Posted on May 28, 2016

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SOURCE: can not get kindle to connect to wireless or

You may need to enter your wep key.
wep key is a wireless key code found in your pcs router,Go to the routers home page and look under wireless settings.Somewhere on the kindles configuration you need to enter this code.

Posted on Jan 07, 2010


  • 457 Answers

SOURCE: Purchased used kindle it was

If it was reported lost or stolen, this is for a reason. You should contact Amazon to return the device to its proper owner, and the police to bust the person that sells "lost or stolen" goods. You might even get your money back.

Posted on Dec 26, 2010

Norman Worley

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SOURCE: My Kindle will reconize the

I am not familiar with the kindle, however your premis, " but if it was then my laptop would not be able to connect to the Internet. ?" is not exactly correct. When your network was set up someone put a password in to protect your network from having unauthorized connections to it. That password is needed by every computer that has a network card. Someone added that password to your laptop, but if I were to come into your house (invited of course) my computer would see your network name, but I would not be able to access it untill you told me your password and I entered it into my network access. What your kindle is telling you is that you must put that password into its network card, and after that it will remember it just like your laptop. Now if you were to take your kindle to McDonalds, it would not need a password and would connect up. This is because McDonalds operates an "OPEN" network that does not have a password and welcomes everybody to connect up. Remember when you use the McDonalds "OPEN" network, your session would be available to any one that wanted to snoop, and could capture what you wrote including paswords to banks, other networks etc.

Posted on Dec 28, 2010

Steve Smith

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SOURCE: how do i register my kindle

Go to the Kindle Support web site where there is a video help guide for how to register your kindle.

Note: You may need to go via your own local Amazon web site if you have an account there as the link provided above is for the UK Amazon site.

Posted on Dec 29, 2011

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SOURCE: how do i download books on my kindle?

tap on the book you want. Once your screen changes and the info comes up, click buy now. Your book will be downloaded in a minute or less

Posted on Jan 16, 2012

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1 Answer

How do i register my kindle fire it keeps saying error

To register your Kindle Fire:
  1. From Home, swipe down from the top of the screen, and then tap More.
  2. Tap My Account.
  3. Tap Register. If you already have an Amazon account: Enter your Amazon account information. If you do not have an Amazon account: Tap Create Account to set up a new account. Help: Register Your Kindle Fire

or go to this link and have a read up.
How do register my kindle fire Google Search

Oct 30, 2017 | Tablets & eReaders

2 Answers


If the device is purchased with a diff account you need to follow deregister process first. There can be an issue with the network too as device will no register without active internet connection. here are the steps to register kindle device.
  • From Home, go to Menu, and then select Settings. Then select option My Account (newer generation devices) or Registration (earlier generation devices)
  • Now you get 2 options if you have an existing account or need new account. Select the appropriate option and follow simple onscreen instructionss or contact kindle support
  • To deregister the Old Kindle:
  • From Home, go to Menu, and then select Settings. Then select option My Account (newer generation devices) or Registration (earlier generation devices).
  • Now hit Deregister Device & If prompted, select Deregister again to confirm.
Once you are done with this process proceed with the registration steps again and make sure you have the correct password to successfully register your kindle device . Now can register kindle device from a computer or from device itself.


Aug 30, 2017 | Tablets & eReaders

1 Answer

Trying to download books, says not registered. does not recognise my account details. Any ideas

First you must regizter your kindle. Press menu, goto settings press enter .press register next. Turn on wireless to to kindle store

May 18, 2016 | Amazon Kindle Paperwhite

1 Answer

My kindle will not load and says i must register. I have had since December 2010.

You may just need to sign back into your Amazon account on your kendle

Apr 23, 2016 | Amazon Kindle Fire HD

1 Answer

Why can't I register my device

Marvin, You could try registering it on a computer, or it may already be registered. Best to contact Amazon to help sort out the register error.
Check the attached links,instruction , forums and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

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Apr 12, 2016 | Amazon Kindle Fire HDX 7

2 Answers

Why is my Kindle indicating "not registered"?

just log into your account an check the settings for that device , i have several i manage but no errors yet.

May 04, 2015 | Amazon Kindle Wireless Reading Device

2 Answers

How do I regidster my new kindel fire h6

To register your new kindle you need to go to and follow the directions.

Register Your Kindle Register your Kindle to your Amazon account to buy and deliver Kindle content to your device.

To buy and deliver Kindle content, you'll need to connect wirelessly and register your Kindle to an Amazon account. Registering also allows you to transfer purchases between Kindle devices and Kindle reading apps.
  1. From Home, press the Menu button, and then select Settings. Select Registration.
  2. Specify the Amazon account you want to use for your Kindle:
    • If you already have an Amazon account: Select this option. Enter the e-mail and password associated with your Amazon account. Select Register. Your name will appear as the Registered User when registration is complete.
    • If you do not have an Amazon account: Select this option and follow the on-screen instructions to set up a new Amazon account.

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Feb 03, 2015 | Tablets & eReaders

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