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Edited question from 'van and steam', to 'Vac and Steam'.
There is no point. All you will end up with is distilled water and the wand head that smells nice. When water is boiled and turned into steam everything in the water is left behind and only the steam is released.
Take off both tanks, then turn the steam vac over. Using both hands, pull evenly on each end of the brush block. They will pull straight out. But usually it isn't necessary to remove the brushes. Usually the problem is a blocked screen.If you look at the vac from the front of it with it turned right side up, there is a little window. Pull that off and using your fingernail, clean off the lint. If your model doesn't have a window that you can access, look underneath, near the brushes for a red plastic frame, pull down and it will expose the screen. Hope this helps.
If your not using distilled water the machine is probably loaded with mineral deposits from hard water and is plugged. you can try running some vinegar through it which may or may not work depending how plugged it is.
Either the pin on the brushes that attaches to the motor shaft is broken, or the motor is dead. Did you check the switch on the front of the unit to make sure it wasn't turned off?
There is no belt on the steam vac - it operates on air flow. Remove the brush and insert a flat screwdriver into the square hole. If it does not turn, the turbine has seized up and must be replaced. Remember that the brush will not turn unless the lower tank is in place, and the handle is tilted back.
No, there is a turbine that turns the brushes. You can take the top cover off to get to it, open it up and clean it out and then try it again. If that doesn't work, then replace it, or just replace it to begin with.
The V2 doesn't use a belt, it uses a turbine to drive the brush block, If brushes are not turning, either the shaft on the brush block broke off, or the turbine is bad and will have to be replaced.
If you used any other cleaning solution other than Hoover, your Steam Cleaner will develop deposits in the turbine that drives the brushes. What happens is this: Users pour other store bought brand cleaners in the reservoir to clean. Then they store the Hoover Steam Vac. While sitting in storage, the residue dries in the turbine and develops hard deposites, which ruins it. It will cost you about $100 to have the Hoover Store repair.
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