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You probably have a solenoid valve which has failed and will not open. This will require replacement of the valve. For temporary use you can mix a soap solution and put it in the rinse tank. The correct mix is 5 ounces of Hoover shampoo to a gallon of hot water.
make sure that you have filled everthing properly and the hoover steam is in a good condition. or check else is there any loose coonections in the bottom of the hoover, which makes the tank empty. if the problem persists take it to service.
This model has suction as soon as you turn on the machine. make sure the lower tank lid is on properly and the tank is latched in place. check the hose attachment door if that may be open. There is a float in the tank that will stop suction whenit is time to change the water, make sure the tank is empty.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761645 Generic problem for all Vacuums We purchased a Hoover Steam/Vac Posted by hjopmi on Jul 09, 2008 We purchased a Hoover Steam/Vac (F5915-900) cleaner. We assumed it be a combination STEAM and Vacuum machine. Where is the Steam? I will await your reply. Thank You. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. I have a similar Hoover “SteamVac” and the vacuum does not create steam as you stated, but you do have to use the hottest water with cleaning solution and the Hoover will clean your carpet by spraying down the solution, the scrubbing brushes will loosen the dirt and the vacuum will pickup the excess water until the holding tank is full and then you have to empty it, and then start again. The word “Steam Vac” is something that the Hoover factory labeled but so far I have not seen anything that actual produces “Steam” while cleaning. Feel free to contact the Hoover factory with your complaint @ the information listed below. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.