How do i fix? When i on the MX-M264n sharp the message is appear in screen 'Err:Failed to expand ARM9 Prg.

try sharp

Have you tried resetting the copier by unplugging it and waiting a few moments? If you problems persist check us out online for all your Copier Repair needs.

Hi Melaku,
This means your program boot information is corrupt and couldn't load. It's like the operating system for the device. Most times this will require a technician. They will most likely need to replace the operating program SD card and then perform a firmware update.

Hope this helps and Good Luck!
Gary

Contact sharp, and give them the error explanation. This is out of my league

might want to have a tech come and re-flash the copier os

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Try the following 2nd link. It may have to be translated.
If that doesn't help, I would contact them.
(800) 237-2477 - 1(800) BE-SHARP
For Other Contact Info, see 1st link labeled Sharp Mobile.
Sharp Mobile Solucionado CopierSharp MX 354N cdigo Err failed to Expand ARM9 Prg...

Hi,

The code refers to tray 2 not lifting the paper correctly. Usually caused by paper being trapped in & around the rear of the paper cassette. If you completely remove the cassette from the machine & check to see if paper has been trapped. Also it can be caused by the paper being folded or creased in the paper tray. To reset the error code, make sure the machine is in COPY mode, enter simulation mode by pressing the keys the following 4 keys in sequence: # * C*
The machine should now be in simulation mode. Enter 17 then press copy start key. On the screen, press execute, then YES then press the CA key. The machine should then reboot.

Hope this helps.

Anon,
I have a youtube video that describes the process of adding email addresses to the address book.




You're welcome.

Copier Collin Houston TX Copier and Imaging Expert

In the copier mode use a testchart if the copy is OK your problem is the printer settings.