Kenmore he3t door locked cant reset or open

F dl = Door lock error
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible causes/procedure:
¦ Door lock mechanism is broken or removed from door.
¦ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Hi

A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code. It has happened because Door lock mechanism is broken or removed from door. It may also happen due to Door switch/lock unit failure. To resolve the issue follow these steps---
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).
Hope this helps...Please post back if you need more information.

Daniel

Try unplugging the washer for 10 minutes, plugging it back in and test to see if the door will unlock. If it doesn't then you have a bad door lock mechanism or contol board or both. You usually can manually unlock the door by removing the bottom front panel, with the washer unplugged, and reaching up into the door lock mechanism. There is a tab or ring on the bottom that you pull to release the door. Open the door and look for broken plastic pieces on the door strike or in the latch on the mechanism. Usually you won't see anything. If no broken pieces then remove the top panel, washer unplugged, and find the ccu. This is the main control board located in the back center of the machine. Check for loose connections at the ccu and for broken wires. Jiggle and push the wiring connectors into the ccu to make sure they are tight. Plug washer in and test to see if it started working. We have had a lot of repairs with this ccu unit as the relays on the board have a bad weld that gives an intermittent connection, causing this repair. If the washer works by plugging these connectors in tight then put it back together and use it. If it fails again then replace the ccu. In some instances the door lock mechanism can be bad. Unfortunately there is no good test for this. To replace the lock mechanism, you remove the top panel,(washer unplugged). Open the door, remove the three screws that hold the lock mechanism to the cabinet, unplug the 3 to 4 wiring plugs from the lock mechanism and install the new assembly. Good Luck, Appliance Specialists

This code indicates a serial communication error, meaning communication between the central control unit (ccu) and the motor control unit (mcu) cannot be sent correctly. Check the wiring harness connections at the CCU and the MCU. Unplug and reseat and make sure there is no corrosion. It can also indicate a problem with the door lock relay on the control board, a faulty hall sensor, or the mcu or ccu themselves. I think that I'd recommend getting an appliance tech to take a look at it, but try the unplug/reseat electrical connections fix first. Very sorry for your trouble. Hope this helped and best wishes.

You may have to use the manual release to open your door. The following link explains how:

http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

Your washer may have experienced a momentary program glitch which can cause interruptions in operation. Sometimes resetting the Central Control Unit (CCU) will coreect these problems. To reset, you have to unplug the washer for AT LEAST 30 minutes. If the problem reoccurs after a CCU reset, then you have a legitimate problem. Take note of any symptoms and/or error codes that may be displayed. If these procedures do not correct your problem, please let me know. I hope this helps you.

DU is door unlock error - A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

Solutions -

Door Lock Mechanism broken.

Check Door Lock/Switch Assembly for foreign objects

Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

Door Lock/Switch Assembly Failure

FdL Door lock error A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

Possible Causes / Procedure

• Door lock mechanism is broken or removed from door.
• Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).

Sometimes the unplugging helps, or hitting "Cancel" several times.  Guaranteed to work though is to remove top, reach down the top to the door lock.  (Tight squeeze and need to be a little tall to reach) Once your hand is down there, on bottom of lock mechanism is a small handle that must be pulled straight down and manually unlock the door.  This can also be accomplished by removing lower front panel and reaching up to do the same.   BTW, while in the top, make sure all the electrical connections are tight.  I found some loose before, probably from the spinning action.

Sometimes the unplugging helps, or hitting "Cancel" several times.  Guaranteed to work though is to remove top, reach down the top to the door lock.  (Tight squeeze and need to be a little tall to reach) Once your hand is down there, on bottom of lock mechanism is a small handle that must be pulled straight down and manually unlock the door.  This can also be accomplished by removing lower front panel and reaching up to do the same.   BTW, while in the top, make sure all the electrical connections are tight.  I found some loose before, probably from the spinning action.

Here are the steps to unlocking the door manually if clothes are still in the machine.
1.Unplug machine
2.remove bottom panel
3.Reach up along the inside of the front panel and locate the botttom of the door latch assembly
4.Located on the bottom of the door latch assembly is a tear dropped shaped tab
5. Gently pull down on the tab about a 1/4 inch or until a click is heard.
6. You may now open the door.

This code means the door lock mechanism has failed or the central control unit has failed. Replace the door lock mech. first. This should fix the problem. (before replacing anything make sure there is no obstruction around the switch or in the switch.) After the machine has been unplugged it may fix itself. if not replace door lock mech.