Question about SanDisk Sansa e250 MP3 Player

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Sandisk E250 Problem

Whenever I plug in my sansa e250, it will not connect to the computer or charge. I think some of the pins inside the actual player connector may be out of alignment. I took it to geeksquad and they considered the player "disposable," so they wouldn't even attempt to fix it. If anybody has some solutions, please tell me!!!

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Re: Sandisk E250 Problem

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Try connecting the Sansa to the computer directly, without going through a USB hub. The Sansa is not supposed to work if connected through a hub.

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Sounds like the internal battery needs to be replaced.

Hope this helps. Good Luck!

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Turn the player off before you plug it in and if it doesn't find it then turn it on while plug in.

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My suspect is the cable. I think testing it on a friends cable or if you go in an electric shack, there you should check out the symptomes. In the case it works you should buy a new cable or check in the guarant. If i doesn't work in my guess only the guaranty will work because I guess this isn't due to external damage.

May 24, 2009 | SanDisk Sansa e250 MP3 Player

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There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

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is there a charger (cord plugged into the base) plugged in?

Jul 29, 2008 | SanDisk Sansa e250 MP3 Player

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switch the cord into a different usb slot while it was loading

May 17, 2008 | SanDisk Sansa e250 MP3 Player

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I had the same problem - the player needs to be unlocked (the little switch on top) to be able to charge - pretty stupid if you ask me but what can you do

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I can't turn on my Sansa e250!! Help!

Check the battery connection(s) in the back. Remove the 4 screws, remove the battery an re-connect it. Charge the device for a few hours. Best of Luck.

Oct 05, 2007 | SanDisk Sansa e250 MP3 Player

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