Question about SanDisk Sansa e260 MP3 Player

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My sansa just froze when I unplug it from my labtop

It says disconected but I cant do anything not even turn it off.

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Re: my sansa just froze when I unplug it from my labtop

I've had that happen to me too. Turn the player, unscrew it and remove the battery for a few seconds and then reassemble. Works every time

Posted on Nov 21, 2007

Re: my sansa just froze when I unplug it from my labtop

Yeah you can fix this, the only way is to let ur mp3 battery die on u and recharge, its a pain in the ass but its the only way ive found

Posted on Nov 09, 2007

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My Sansa Fuze 4GB froze. It doesn't turn off or

try holding the power slide/ button type thing in the on position until it turns off, then try turning it back on...

Nov 21, 2009 | MP3 & Digital Media Players

1 Answer

Screen froze up on't do anything

Try resetting it by sliding and holding power button for about 15 seconds. Go to for more troubleshooting and FAQs. Hope this helps and don't forget to rate the answers.

Mar 06, 2009 | SanDisk Sansa Clip MP3 Player

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I tried to delete some pictures and it froze up.. i can not get it to do anything,,not even turn off.. i have only had it for 2 days,why is this happening??? how do u fix this??wont even turn off??

Maybe you should try a Firmware Update, The update software is at Also, with mine when I want to turn it off, I some time have to push the power button, (turning the screen on) and the push it again (turing the machine off) As for Tech support, sansa gives free support, all you need to do is call! 

Nov 26, 2008 | SanDisk Sansa Fuze MP3 Player

3 Answers

My sansa just froze & the buttons don't work, i can't turn it off

I had the same problem. Remove the the 4 small screws on the back, and carefully take off the back cover. Remove the black and white battery pack. After about one minute, reinstall the battery pack and put the back cover on. It should now work again.

Hope this helps.

Nov 18, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers


Try prerssing all the buttons on the Sansa's face at the same time holding it down for a few seconds until the screen shuts down then turn it on again. This should work

Sep 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa clip froze up in play mode

First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Feb 06, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Freezing up

I heard holding the menu(power) button, and record button down restarts the device...Idk if it works though. Just a suggestion

Jan 22, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

It froze

Sansa Clip Player has some problem. I tried 4 sansa clip players (I purchased at Best Buy for Thanksgiving), and none of them work. Dont even try to exchange them, just return them back.

Oct 24, 2007 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa e260 key locked(?)

seems kinda obvious, but did you turn off the hold switch on the top?

Sep 18, 2007 | SanDisk Sansa e260 MP3 Player

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