Question about Xerox DocuColor 12 Printer

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Fiery rip not seeing dc12

Recently bought a DC12 with a Fiery X12 rip. When I connected them up and tried to print a test page it came out blank. It photocopies perfectly. One time after fiddling with the internal boards it printed test pages and configuration pages. Next time I used it, it was blank again. Today I reinstalled the software on the rip. Now it goes through the motions but nothing comes out. I've swapped around cables too. Please somebody help? I really can't think of what else to try. Thanks, Rosie

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Did u install start patch?

Posted on Jul 30, 2009

  • Keyur Patel Aug 14, 2012

    how to install patch?

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What is this

Posted on Feb 05, 2016

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1 Answer

Patch installation sequence for the Fiery X12 with DC12. Hi, I had a problem with Rip and I installed the 1.5 system, but the system can not find the DC12, it says "Error network controller." I have...


You need install patch "1-56CTS.ps". Try to find it via web.
Also install Fiery Downloader app. Go to File->Download and choose file "1-56CTS.ps". Then reboot a fiery and problem must go away.

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Hi Dear Can use xerox DC12 with MAC OS without


There are some Mac OS drivers.I think your printer is not compatible with Mac.

The level of functionality and compatibility with the new Mac OS X 10.6 drivers are identified in the following document.

> For a list of Xerox equipment compatible with Mac OS X 10.6, click here.


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