Purchased on 6/25/10 S/N 4A03512187
Good Morning Leo,
I understand you are having ice and snow like conditions in the freezer of your Electrolux refrigerator, model# EI23BC36IS3. I also see that it is not due to the door being left open. I suggest checking the seal around the door for any type of damage or possibly the door is not sealing correctly. With the heat and humidity, this could cause the frost inside the freezer. Your appliance comes equipped with an Adaptive Defrost Control (ADC). To activate manual defrost, simultaneously press and hold the Fresh Food up, or plus sign, and Fresh Food down, or minus sign, keys for 5 seconds. A "d" in the freezer temperature window and "F" in the refrigerator temperature window will display when the heater is activated. To deactivate manual defrost, simultaneously press and hold the Fresh Food up, or plus sign, and Fresh Food down, or minus sign, keys for 5 seconds. A "d" and "F" will be displayed until the defrost cycle is complete. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. Hope this is helpful.
-Best Regards-
WP
SOURCE: Freezer Icing Up
Try contacting the hotline again and ask them if the freezer has a frost sensor on it. If it does, the sensor is not kicking the thermostat to allow for the unit to defrost.
SOURCE: Hotpoint FFS70 fridge/freezer
water keeps appearing beneath salad bin we have checked to see that nothing has come into contact with back wall of fridge ,and we have used a straw to keep the defrost gutter drain hole clear but water still appearing beside gutter drain hole .
SOURCE: JCD2389DES Water Leak Problem
Once I saw that the drain tube went up over the coil before draining into the evaporator pan I decided to buy a small piece of flexible plastic tubing and re-route the tube so the water could freely flow down hill. It's been over two months with no additional problems. I can assume that since the water drains freely it doesn't stay trapped in the elbow freeze and the cause the collector tray to ultimately overflow.
SOURCE: Freezer compartment ice build-up
too defrost just open the doors for a day with the unit unplugged. as far as why it is frosting up check door seals make sure they are all good and seal it up well and that should take care of it.
SOURCE: freezer door closing problem
to keep freezer door from popping open close main door more gently try extending front legs a little to help the door swing shut
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