We have a Westinghouse BJ504M Frost Free (ha) fridge and the freezer compartment (located below the fridge section) keeps icing up. If switched off and manually defrosting the freezer, when switched back on and left overnight the ice returns next morning. If left for a week, the freezer drawers get covered in ice so bad, you struggle to open them!
I contacted the technical hot-line and after discussions (3 separate calls) have replaced both fridge and freezer door seals, thermostat and all the door hinge bushes (thimbles). The problem is STILL there.
Can you please help before I pull out what hair I have left?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Even though it is frost free, try defrosting it by turning it off with the doors open for a few hours. There may be ice or something else blocking the vent between the freezer and refrigerator sections. Of course you will need to remove everything from the fridg and freezer and store it somewhere else that is cold.
I would recommend that you turn either the freezer down or the fridge. This is somewhat normal, even frost free units will produce some frost, and this is mainly due to the temperature being too cold. Some minor adjustments and you will be fine.
this sounds like a defrost timer issue possibly a bad defrost heater is also involed,what was done the first time seems like it needs to be done again.some thing is not telling it to go into a defrost mode may be a sensor issue as well. good luck with this problem
Your refrigerator has a Control-defrost,adaptive timer ,PC board part number 241508001 This is providing your model is the one listed above your post WRS3R3EW. The model you listed in post does not come up. Until we can determine that the freezer is not defrosting you need to unplug and remove the back panel of freezer compartment to see if the evaporator coils are frozen or clear. If frozen this alone will cause a chain reaction that keeps vents to fresh food compartment open and cause freezing in that area. Go to link below and enter model number WRS3R3EW0 Then you will see a list of diagrams on left side, chose #11 this will show the control parts. Click link below Thanks, Sea Breeze We offer free help and assistance also.
If all else fails I would completely defrosted the unit.If there is any blockage this will open up all the tubes.Unplug it open the doors put pans of hot water in the freezer to speed up the process.
Make sure your fan is still working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refridgerater may be blocked.With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open 12 to 24 hrs this will free up any clogged tubes. Good luck. Len West
the thermostat in the fridge is turning off your compressor before the freezer has completed its job.this is because it doesnt care about the freezer temperature only the temperature where its located in this case the fridge,try completely defrosting the fridge and restarting it
IS THE BACK OF THE FREEZER CLEAR ICE OR WHITE FROST?
IF IT IS WHITE FROST, THERE IS A FAILURE OF THE DEFROST CYCLE. THREE COMPONENTS NEED TO BE CHECKED. THERE IS A DEFROST TIMER, HEATER AND BI-METAL. THE HEATER AND BI-METAL ARE LOCATED BEHIND THE BACK WALL OF THE FREEZER WHERE THE FROST IS BUILDING UP. IF IT IS A WHIRLPOOL, THE TIMER IS LOCATED IN THE FRESH FOOD COMPARTMENT WITH THE COLD CONTROL. LOOK FOR A HOLE THE SIZE OF A DIME IN THE CONTROL HOUSING. THERE IS A SMALL DIAL IN THERE THAT CAN BE ADVANCED WITH A SCREWDRIVER.
ADVANCE IT UNTIL YOU HEAR A STRONG CLICK AND THE
REFRIGERATOR SHUTS OFF. THAT WILL BE IN THE DEFROST CYCLE. WAIT ABOUT TEN MINUTES AND LISTEN FOR SIZZLING IN THE FREEZER COMPARTMENT. ALSO LOOK FOR A RED/ORANGE GLOW IN THE FREEZER. IF THAT HAPPENS, THE HEATER AND BI-METAL ARE O.K.
REPLACE THE TIMER. IF NOT, TAKE THE BACK PANEL OFF THE FREEZER AND CHECK THE HEATER AND BI-METAL WITH A VOLT-OHM METER. REPLACE THE DEFECTIVE PART.
ON G.E. REFRIGERATORS, SOME HAVE THE TIMER LOCATED BEHIND THE TOE PLATE AT THE BOTTOM OF THE REFRIGERATOR. ON OTHER REFRIGERATORS, IT IS LOCATED INSIDE THE COMPRESSOR COMPARTMENT TUCKED BACK IN A CORNER.