Zanussi ZEBF250W Bottom Freezer Refrigerator Logo
Posted on Oct 21, 2007
Answered by a Fixya Expert

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Freezer Icing Up

Hello,

 

We have a Westinghouse BJ504M Frost Free (ha) fridge and the freezer compartment (located below the fridge section) keeps icing up. If switched off and manually defrosting the freezer, when switched back on and left overnight the ice returns next morning. If left for a week, the freezer drawers get covered in ice so bad, you struggle to open them!

I contacted the technical hot-line and after discussions (3 separate calls) have replaced both fridge and freezer door seals, thermostat and all the door hinge bushes (thimbles). The problem is STILL there.

Can you please help before I pull out what hair I have left?

 

Thanks

Colin

  • Anonymous May 13, 2008

    We have the same problem with our frost free appliance. It gets so bad you can't really be sure the door is closed, and it opens when you use the fridge compartment. Only solution so far is to turn off and manually de-ice.

    It's a Zanussi ZK73/34EF(S).

×

1 Answer

Mark Bowens

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  • Expert 187 Answers
  • Posted on Oct 21, 2007
Mark Bowens
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Joined: Oct 21, 2007
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Try contacting the hotline again and ask them if the freezer has a frost sensor on it. If it does, the sensor is not kicking the thermostat to allow for the unit to defrost.

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ADVANCE IT UNTIL YOU HEAR A STRONG CLICK AND THE
REFRIGERATOR SHUTS OFF. THAT WILL BE IN THE DEFROST CYCLE. WAIT ABOUT TEN MINUTES AND LISTEN FOR SIZZLING IN THE FREEZER COMPARTMENT. ALSO LOOK FOR A RED/ORANGE GLOW IN THE FREEZER. IF THAT HAPPENS, THE HEATER AND BI-METAL ARE O.K.
REPLACE THE TIMER. IF NOT, TAKE THE BACK PANEL OFF THE FREEZER AND CHECK THE HEATER AND BI-METAL WITH A VOLT-OHM METER. REPLACE THE DEFECTIVE PART.
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