Question about SanDisk Sansa m240 MP3 Player

2 Answers

Hi! My Walkman NWZ-E438F will not fully charge through USB (via PC). It will charge for about 5 seconds then stop and tell me it's full. I can't seem to find the right advice anywhere on the Web. The cable is brand new, the player has not been used much at all. Please help!

Posted by on

  • stefanovich7 Jun 23, 2009

    Hi, I have doubts as to whether the battery is stuffed at all. I should have put forth more info.When I connect it to the computer, the battery indicator shows charging, but as soon as the Walkman is properly connected up and running with the PC, that's when the battery indicator says 'full'. It does this every time without fail. The battery seems to hold it's charge well, I have had it 2 weeks and it was 'half' full, and today it just went to quarter full. It does seem to charge a little when I connect. Whatever the case it's not under warranty and I am not forking out $49US for a battery.

  • stefanovich7 Jun 23, 2009

    I have a Sony Walkman, model NWZ-E438F and am having trouble charging it. I had no trouble uploading songs to it, the battery seems to hold charge well but when I connect it to a PC it tells me the battery is full straight away without fail. I know it's not full and am pretty sure the battery ain't kaput as this player is rather new. Any suggestions?

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 122 Answers

WALKMAN® MP3 - NWZ-E438F Why can't the player be charged? NWZ-E436F, NWZ-E438F, NWZ-B135F, NWZ-B133F, NWZ-E435F Article ID : 325717 (modified 06/12/2009 05:17:00) Question: Troubleshooting for the player that cannot be charged. Answer: If the player can be powered on :

  1. Check if the computer recognizes the player. If the computer cannot recognize the player, check system requirement in the instruction manual. If the computer doesn't meet the requirement, then this is a compatibility issue.
  2. Charge the player for at least 5 minutes.
If the player cannot be powered on :
  1. Charge the player for at least 5 minutes in the compatible computer's USB port.
  2. If the player's display remains blank, disconnect the player from a computer or another device, press player's RESET button to reset, and reconnect the player to a computer or another device. For quick reference about how to reset the player, please refer to below:
NOTE: If there is still a problem after completing all the troubleshooting steps, then service may be required.

--------------------------------------------------------

Also, you may want to make sure that you have the current firmware. You can get it here:

http://www.sony.com.sg/support/download/278582/product/nwz-e438f/modelfirst

Posted on Jun 23, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

Hi,
Symptom shows battery is no more good to store charge so charge response and storage cycle becomes shorter.
NWZ-E438F sounds new model and would be under warranty. Call Sony service for warranty cover.
In case its not under warranty and you want to repair it by yourself then battery part number is as under..
X23198181 Battery N Assembly
Available in Part Store for $49
Thanks.

Posted on Jun 23, 2009

  • Shahid Electronics
    Shahid Electronics Jun 23, 2009

    Hi, I have doubts as to whether the battery is stuffed at all. I should
    have put forth more info.When I connect it to the computer, the battery
    indicator shows charging, but as soon as the Walkman is properly
    connected up and running with the PC, that's when the battery indicator
    says 'full'. It does this every time without fail. The battery seems to
    hold it's charge well, I have had it 2 weeks and it was 'half' full,
    and today it just went to quarter full. It does seem to charge a little
    when I connect. Whatever the case it's not under warranty and I am not
    forking out $49US for a battery.
    =================================================================

    OK, your feedback shows battery is working fine and its just normal behavior of walkman when it got connected with PC, it starts battery charging itself until you upload/ download files in it.
    Battery is fine and no need of replacement.




×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I lost my charger , where can I find another charger in Phoenix Arizona?


Hi,

It is not required to use a charger for charging the NWZ-E438F Walkman Player. You can connect the Player to the Computer using the USB cable for charging the Walkman Player. The charger is not supplied with the Player, however you can purchase the portable charger for the Player.
Recharging Time : USB-based charging Approx. 4 Hrs (full charge), Approx. 2 Hrs (approx. 80%)
The model # of the compatible charger is AC-U501AD and AC-NWUM50. Click here for the link to purchase AC-U501AD and AC-NWUM50
Please feel free to get back to us for further assistance.

Thanks for contacting FixYa.

Jul 17, 2011 | Sony NWZ-E438F Digital Media Player

1 Answer

Where can I get a usb to download sony nwz-e438f mp3 player


I understand that you're trying to purchase the USB cable for the Walkman Player. Please click hear to order for the compatible USB cable for the Walkman.

Please let me know if you require any further assistance.

Jul 02, 2011 | Sony NWZ-E438F Digital Media Player

1 Answer

The screen has gone blank!!


Charge the Walkman fully. To charge the battery of the Walkman fully keep it plugged in to the Computer for 4 hours.

Reset the Walkman by pressing the RESET button that is located at the bottom.

You can use any sharp pointed object to press the reset button.

If the issue persists then Walkman may require service.

Jul 21, 2010 | Sony NWZ-E438F Digital Media Player

2 Answers

My nwz-e438f walkman wont charge anymore can anyone help me?


Hi hellohello21,
attach the supplied cable directly to the computer's USB port (don't use any other extension cord simultaneously). If that doesn't work, check if you've some problems with your USB driver.

Oct 15, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

Sony Walkman (NWZ-E438F) won't turn on


It sounds like you followed the directions, so the device may be defective.

Your laptop's USB port has enough power to use other similar devices? If so, I'd take it back for an exchange.

By the way, it's a great device, so don't give up yet!

Aug 06, 2009 | Sony NWZ-E438F Digital Media Player

3 Answers

Nwz-e438f will not play, or connect to computer


Please try connecting the Walkman to a different USB port on the Computer and check if that helps.

Please make sure that there is no other USB devices connected to the Computer at the same time.

If there was no change after the player was reset, connect it to the computer and reset it again, leaving it connected.

Keep the Walkman connected to the Computer for 4 hours to fully charge the battery. Then, check whether the Walkman is working properly.

Ensure that the HOLD switch is not activated.

If the issue still persists after performing the steps provided above service of the Walkman is required.



Jun 16, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

Walkman will not charge


Whenever I plug my Walkman into my USB hub, which is connected to my desktop, it too says it's battery is full after just a few seconds. I plugged it directly into my laptop, and it took a charge as normal. Then I plugged it into a different USB port on my desktop, and it again took a charge as normal.
So, if you are using a USB hub, try plugging the Walkman directly into one of the computers USB ports, you may have better luck.

Mar 26, 2009 | Sony NWZ-E438F Digital Media Player

3 Answers

CHARGER


I NEED A CHARGER FOR A SONY NWZ-E438F DIGITAL MEDIA

Jan 19, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

Sony walkman nwz-e438f won't start up


check that your not plugged in to a usb hub, my hub is USB 1. When I connect direct to a USB2 port problem solved!!

Jan 04, 2009 | Sony NWZ-E438F Digital Media Player

Not finding what you are looking for?
SanDisk Sansa m240 MP3 Player Logo

Related Topics:

250 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

Gyula Lacz

Level 3 Expert

483 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...