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I have no power to my HP vs 17e. It appears that the fuse is good. Any suggestions? Power cord is good as well. I don't remember a power surge. It sets next to another computer and screen.
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If the outlet is good and the cord is good, you may have indeed blown the fuse in the power supply. That is the only fuse. The fuse in the power supply is usually "hard-wired". Not necessarily, but usually. You would need someone familiar with them to replace it if it is blown.
Some computers have a green LED on the back of the computer near the power cord. Do you have one? Is it on? You can also look to see if the small green LED is on on the motherboard.
If you get no indication of power, the power supply is probably gone. A new on is about $25 and pretty simple to replace.
Are the drivers installed?
Go to Device manager and make sure there is nothing with yellow question mark next to it.
If there is you are missing a driver.
Let me know how it goes.
it may be the power supply itself! have any of you tried using a different power cord? the problem may not be in the printer but in the cord itself. i have 2 hp 6310's that were giving me the 'reset power' error. when i changed the POWER CORD, that error message went away and it went into the insert cartridges mode. good luck.
yes there are 3 fuses all located on the main board which is the board on the right where the power cord is entering the set one fuse is near the cord the other ones are in the center of the board.
First of all, use a lamp, fan or something to check your electrical outlets. Make sure they are not on a switched circuit, or a power strip that may be turned off. Try unplugging the cord from the scanner and re-inserting it. I don't know if there is a fuse inside the 5470, but I would bet on it. If all else fails and you feel competent to try it, see if you can disassemble the bottom and look for the fuse. Usually sudden problems like this are really something simple (or catastrophic!! :-) Good luck, John
I would suggest taking a look at the power module if that can be replaced. The Fuse blowing may have only been the beginning of the problem. Any recent issues with under or over voltage in your home?
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