HP 6310 needs to reset power. Tried turning off and then on. Continues to say reset power. HP said if this didn't work, to service the product. Any other suggestions. Thx.
It may be the power supply itself! have any of you tried using a different power cord? the problem may not be in the printer but in the cord itself. i have 2 hp 6310's that were giving me the 'reset power' error. when i changed the POWER CORD, that error message went away and it went into the insert cartridges mode. good luck.
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