I have purchased a new 24X DVD/CD/R/RW mudule for my Latitide C600 laptop. I am running windows 2000 professional. I have downloaded DVD player software and also downloaded new driver updates. It recognises and plays CD's and also recognises CD-Rom's with file data, but will not play DVD's. Keeps asking for a disk to be inserted, when there is a DVD disk already intalled in the module. Any suggestions as to how I fix this?
Try cleaning off the laser of the dvd drive with a damp q-tip. This will make sure there is no specs of dust or dirt on the laser.
If it sill plays cd's but not dvd's then that means the laser is bad cause it takes more power from the laser to read dvds cause there is more information that needs to be verfied.
So if the laser is bad that means the drive you bought was defective. Try a bunch of different dvds to be sure you don't have any that are bad.
If your getting it with any dvd your putting in there then you know you need to get another drive.
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