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Posted on May 22, 2009
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Audio cuts out during recording/playback

Audio keeps freezing Windows XP. This keeps happening over, and over again! Several years ago I found my computer would have the audio freeze up. As I record, or play audio it would freeze for a half second sporadically, messing up my recording. The only solution was to reimage the hard drive, which fixes it every time. I now have a new USB sound card, and I'm now beginning to have the same problem. It gets worse and worse. It acts like the computer is bogged down and slowing it down, but the system has plenty of ram and CPU. Using Windows XP, Adobe Audition 3, but all audio programs are affected. A bummer since audio is my life blood (job). - I've checked for spyware. - I've checked for viruses. - I ran a registry cleaner. - I checked speed fan to make sure the processor is cool. I'm totally stumped. This time re-imaging isn't an option. I need to fix it. Could it be a codec fighting another codec? Spyware residue (corrupted codecs)? Thanks!

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  • Expert 53 Answers
  • Posted on May 22, 2009
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Joined: May 17, 2009
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Simply uninstall and reinstall the audio drivers but make sure that you find the updated driver for your comp

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After several years of trouble-free service, it no

I'm hoping your problem is intermittent. Then there's hope.

I've been recording CD's for 10 years and have had similar experience on playback (way after it was too late to procure the source and do it again). My symptom was a nearly constant crackling laid over the audio (constant ineffective error concealment or correction).

I'm a professional Enterprise Data Storage (Tape and Disk) career customer engineer, so I know a little about things and how to troubleshoot Read errors.

I could never pin it down to anything repeatable, like media, but it seemed to happen most on CD's-R-US cheapo discs. The best I can offer is try some different brands (or lots) of media and see if you can find one or two that work.

Feed back what the results are if successful. Many people have the same problems.
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I'm not sure what the solution is, but I am having the same probelms, and I would appreciate any help with this since I am shooting a childrens camp and I am fairly isolated and don't have the time to swop cameras or send it to get fixed. I need to know if the recording is fine (video and audio) but the playback is not working correctly...or is it not recording correctly or playing back correctly. The sound cuts out from time to time in playback. Thank you.
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Skype

Audio Setup for Windows XP and Vista

1. Audio settings, in Windows and Skype

XP: Windows Control Panel / Sounds, Speech and Audio Devices / Sounds & Audio Devices
or Right-click speaker icon in system tray and select "Adjust Audio Properties"

Volume / Device Volume: Make sure “Mute” is NOT checked in this window.
Volume / Device Volume / Advanced: If there is no “Microphone” section in this window, go to Options / Properties and check “Microphone” in the “Playback” list. Then make sure “Mute” IS checked in this window

Audio / Sound Playback: Your on board sound/Sound Card
Audio / Sound Recording: Your on board sound/Sound Card
Audio / Sound Recording / Volume: Make sure "Microphone" is selected and the volume slider is at the center or higher
Audio / Sound Recording / Volume / Advanced: If “Microphone Boost” or “20db Boost” is present, select it


Vista: Windows Control Panel / Hardware and Sound / Sound / Manage Audio Devices
or Right-click speaker icon in system tray and select "Playback devices"

Playback: Your speakers or on board sound/Sound Card must appear in this list, and must show “Working”
Playback: Select your speakers or on board sound/Sound Card, then click “Set Default”
Playback / Properties / General: Device Usage: “Use this device (enable)”
Playback / Properties / Levels: “Mute” is not on, volume slider in the middle

Recording: Your Microphone or on board sound/Sound card must appear in this list, and must show “Working”
Recording: Select your Microphone or on board sound/Sound Card, then click “Set Default”
Recording / Properties / General: Device Usage: “Use this device (enable)”
Recording / Properties / Custom: If “Microphone Boost” is present, select it.
Recording / Properties / Levels: Microphone volume should be centre or higher
Recording / Properties / Levels: If there is a “Mute” button, it must not be on

Skype / Tools / Options / Audio Settings:

Microphone: Your headset/mic or USB device or Web cam mic, as you prefer
Speakers: Your headset, USB device or speakers, as you prefer
Ringing: VoIPVoice USB Phone or on board sound/Sound Card; also tick Ring PC speaker

Note: The audio devices you want to use MUST be present in these Skype device lists. If they are not, check the device connections and driver installations again.

2. Microphone and Speaker connections

Check if your mic (pink) and speaker (lime) jacks are in the proper sockets (it is easy to reverse them) and fully inserted (they sometimes stick only partially inserted)
If your microphone or headset has a “Mute” switch, make sure it is not on
If your speakers or headset has a volume control, make sure it is turned up
For test only you can use an earphone instead of microphone (really)! Just unplug the microphone, plug the earphone into the microphone jack, and talk into your earphones. (I know it sounds silly, but it might tell you if your microphone is defective)
A standard microphone plugged into Line In will NOT work.

3. Check audio in Windows.

XP: Start / All Programs / Accessories / Entertainment / Sound Recorder

Vista: Start [Orb] / All Programs / Accessories / Sound Recorder

Make a short recording with the microphone; you should see the level meters moving as you speak. On Windows XP, you can then play back what you recorded.

4. Once done, test with Skype Test Call (echo123).
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Hey Tex

You are on the right track, sounds like a noisy volume control. Can often be repaired with a squirt of cleaner spray into the potentiometer assembly.But I suggest you use crc2-26 contact lubricant spray, not silicone spray which is a great materials lubricant, but not electrical. Worst case, the Vol Potentiometer, may have to be replaced. Go for the CRC first and see how it goes. Good Luck, happy FixYa

regards
Graeme
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Does your mic show up there ?
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