Question about Epson Stylus CX3200 All-In-One InkJet Printer

3 Answers

Epson CX3200 printer error

Help meeeeeee! The display screen jus says"printer error----see your documentation...and call services..." in the documentation it jus says contact your local dealer. help please please

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  • Anonymous Nov 06, 2007

    Printed 2 sheets then replaced color ink cartridge. Attempted to print again with horrible grinding noise from printer > error message. Turned printer off and attempted again. Same grinding and error message.

  • Anonymous Dec 07, 2007

    Followed the instruction...turn it off and on with no change.

  • GRFX Dec 13, 2007

    Okay, so i have the same message and scary sound when trying to print. I agree that it is probably the paper feeder, but it doesn't seem to want to budge and i of course do not want to force it. Should i be pushing it up or down. Is it the little piece with the rubber on it, sort of curved? help!!!!

  • liz2000 Dec 17, 2007

    I have the same problem with the error and loud noise, and it did happen after I pulled out some paper from a paper jam. I need to know what the paper feeder is, and how do I pop it around?

  • liz2000 Dec 17, 2007

    okay, so I think I figured it out, and it doesn't do that loud noise anymore, but now it won' feed the paper into the printer, and the menu says it's out of paper...did I break it?

  • breaking Dec 19, 2007

    Was working fine, then Red error light came on Saying , Some perts of my machine had reached the end of their life, Until then it was fine, Now I can't get rid of the Error, Thanks Terry

  • Ray Allinson Dec 24, 2007

    Following a paper jam, from which the only solution was to pull the paper out backwards, I have been receiving the error message "Printer error --- see your documentation and call service if necessary" I have downladed a service manual and attempted to strip the printer following the excellent guide by Den Conway - thanks Den - but to no avail for on reassembly the same error occurs. I failed, however, to find the "black plastic arm and spring to which Den refers. Must admit that I was a wee bit scared of dismantling too far in case I did more harm than good. If all else fails I'll wait 'til January and try to buy another printer in the sales! NOT an Epson!

  • Anonymous Dec 27, 2007

    I HAD A PAPER JAM AND REMOVED THE PAPER. IT NOW SHOWS PRINTER ERROR AND THE WHITE TAPE FROM BEHIND THE CARTRIDGES IS VERY LOOSE. THE WHITE TAPE IS ALSO LOOSE

    UP TOP WHERE I MAKE COPIES FROM. I HAVE TURNED THE PRINTER OFF AND ON SERVAL TIMES. IT MAKES A LOT OF NOISE AND SHOW THE SAME ERROR. THE POSITION OF THE WHITE TAPE DOES NOT CHANGE.

  • Anonymous Jan 28, 2008

    Hi , i have the problem with my epsom cx3200 saying some parts have come to the end of thier life & to see service, but have been advised by an independant person that it will be cheaper to buy a new printer is there no way round this?

  • Anonymous Feb 13, 2008

    Dear Sir/Madam,
    a good day to you; but i have got a strange problem with my epson 1400 printer.
    I had just aquired this printer a week ago from the UK, & i have used it for about four days, & within these dats, i printed an approximate of 900 copies, but
    while i was printing, i got a warning in print dialog box, saying SERVICE NEEDED"parts inside your printer are near the end of their service life, see your printer documentation" & from their i started seeing both the paper button & the ink button flashing red lights, one after another, & the power button not flashing, yet i All this happened when i was using original epson cartriges. So where can i find the software to solve this problem so i can continue with my work. More so, what do you think would be the cause of the problem? and Unable to find epson service center in uganda
    I`m gladly waiting for your reply, because i`m totally stranded.
    REGARDS
    JEFF.
    Regards
    mellisa
    Marvis Suppliers
    Plot No. 6 Amir Street
    Uganda-kampala
    P.O.BOX 33833

  • goldenhear Mar 03, 2008

    i need fix the problem my printer eror documentatien

    please snd me program fix

  • pucka Mar 06, 2008

    The display screen jus says"printer error----see your documentation...and call services..." in the documentation it jus says contact your local dealer. help please

  • tom_tinker Mar 07, 2008

    I have this same problem... have tried to reset the eeprom as suggested but still not working.. anyone out there contacted epson tech support yet ??

  • burma419 Aug 12, 2008

    PRINTER SAYS ERROR SEE YOUR DOCUMENTATION AND CALL SERVICES. I HAVE TRIED RESSETTING COUNTERS WITH SSC EPSOM DOWNLOAD BUT IT DIDN,T FIX THE PROBLEM

  • Anonymous Mar 27, 2014

    screen says Printer error see your documentation and call service if necessary

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I just fixed the problem .. you have to reset the protection counter FIRST .. then do the reset using the triangle and colour buttons.. this it the link for the SSC utiliity to reset the counter www.ssclg.com/epsone.shtml .. my printer works fine again

Posted on Mar 07, 2008

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The problem is that the paper feeder has popped around .You need to push it ba ck gently . you,ll find it at the back centre where the paper is fed from.It occurs when paper is pulled back out after jamming.

Posted on Nov 25, 2007

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The scanner part of my cx3200 is asking me to call a service engineer. I do know that there is a
way that I can re set it but don't know what it is can you help.

Posted on Oct 15, 2008

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Oct 01, 2012 | Epson Stylus CX3200 All-In-One InkJet...

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Epson cx3200 error light is on and screen reads "printing error consult documentation if neccessary contact service" have tried reseting the protection counter but doesnt seem to work any ideas?


look for anything jamming the print head, then try lubricating the bar the print head runs on. power off then gently move the head left to right so spread the oil. hope this helps

Apr 02, 2010 | Epson Stylus CX3200 All-In-One InkJet...

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Epson Stylus CX3200 Error


Possible scanner failure.
Turn off your printer. Disconnect it from your computer. Toggle the transportation lock on the scanner unit if there is any. It has to be in the unlock position. Turn the printer back on.
If your unit is not yet a year old, please contact epson for your warranty options.
To help you find an epson certified servicer near to your area, please log on to epson.com.

Apr 28, 2009 | Epson Stylus CX3200 All-In-One InkJet...

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Error light comes on. Displays printer error , see your documentation and call service if necessary


Tried to isolate the printer. Turn it off and unplug the usb and the power cable. Open the cover and quickly check for any obstruction. Connect the printer directly and if possible use another power outlet. Also, tried pressing the copy button to see if the unit responds. If you still have the same error, the printer might need service and you need to contact Epson.

Jun 04, 2008 | Epson Stylus CX3200 All-In-One InkJet...

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Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

3 Answers

SSC Service Utility v4.30/ Epson CX3200/ "See documentation" error


Please go to my website http://www.the-inkstore.co.uk where I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Everything you need to know will be there. For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

Apr 13, 2008 | Epson Stylus CX3200 All-In-One InkJet...

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