Question about Epson Stylus CX3200 All-In-One InkJet Printer

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SSC Service Utility v4.30/ Epson CX3200/ "See documentation" error

This is a re-post of a continuing problem, sorry to "go on"! I'm using Vista on one computer and Ubuntu/Linux with Wine on another.
Have tried using SSC Service Utility to try solving this but although the utility downloads OK I can?t get it to work. On Ink Monitor/Printer Report/Refresh I get Error "This function isn't supported in current printer state". On Configuration with Installed Printer as CX3200 and Printer Model as CX3100/3200 The box for disabling Epson Status Agent (which I read should be disabled before running SSC) is greyed-out. On the Resetter tab whatever I try I either get "Priviledged Instruction" or a continuous "Please Wait" screen, which it's not possible to cancel.
Thanks to Tom Tinker for the SSC link and to Inky for the link to his Rescue Kit (which I haven't downloaded, YET, as I'm not sure it addresses the error which is displaying on my CX3200 namely "Printer Error...........See your documentation and call service if necessary".
I really would like to be able to use this printer again, not least because I have a stock of ink cartridges for it! Can anyone help me please?

Posted by Anonymous on

  • Anonymous Apr 28, 2008

    I have an epson stylus cx3200 when i replace the color ink cartridge the printer cannot print i have clean the head several times to no avail please what can i do to solve this problem?

  • CliveH Apr 30, 2008

    Hi I had the same problem on my CX3200 5 yrs old. Great prnter, cheapest cartridges at £3 from, so having tried and failed with the SSC utility I went to local repair shop and £20 lighter I have a 'new' printer. They said the pads had very little ink in them but the counter is the thing that disables it. For next time I would like to know where I went wrong or how to do it successfully. Thanks Clive UK



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Please go to my website where I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Everything you need to know will be there. For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

Posted on Jul 15, 2008



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Reset epson cx3200

Posted on Feb 20, 2013



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Ressert epsone c66

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