Misplaced cd on my hppsc1315 all in one printer. It printed the test page and won't print anything I need online

sounds like a bad logic board

what is the status of print job in the queue? whether it is showing printing or no status in the windows.
if the status is printing you delete all the print jobs and switch off and on .then try print something. if no status is there in the windows then you check whether the printer is off line .try make it online by right click on the printer icon then click on the use printer online.

Any error messages on the printer digital screen or the desktop? I take it the "The ink is fine" means that there is ink in the cartridges!

Try a test print via the Control Panel> Printers and Faxes> properties > Print test page.

click the link to download the driver of the printer..

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=au&dlc=en&os=228&product=374568&lang=en&softwareitem=mp-23418-1

good luck..

thanks for using fixya!

contact hp for a new cd and reload the printer. you can also try to download the drivers for the printer from the hp site.

In this case, the first thing that I would do is re-install the printer.

Delete the printer from your computer then, if you have the installation disk, run the setup program to reinstall the printer and all of its drivers.
If you don't have or don't want to use the installation disk, you can download drivers directly from the manufacturer's Web site here
http://downloads.lexmark.com/perl/downloads/downloads.cgi

I could have provided a link directly to the download page if you would have provided the name of your operating system (Windows 2000, XP, Vista, etc). However, it's fairly simple finding your drivers. After you get to the Lexmark Web site you will need to type your printer model (1100 Colorjet) in the text box.
On the next page, you will need to select your operating system.
The following page will provide a link to download the driver files used to install the printer.
Make sure you download the correct drivers for your printer model. Using the incorrect drivers can cause print issues such as this one or cause wierd characters to print instead of letters. This kind of thing can also happen if one of the entries placed in the Windows registry by the printer software has become corrupt.

Download the file and run it to re-install the printer.
Print a test page from the printer itself to rule out any issues with the hardware. (You might also want to download the users guide if you don't know how to print a test page from the printer). If the page comes out blank, you will have to stop here and find out why you can't print directly from the printer (this would be an issue caused by the printer). If not, you can move on to the next step.

Next, print a test page from the operating system to rule out any problems related to hardware.
Start > Printers and Faxes > Right-click printer > Click Properties on the General Tab > Click Print Test Page.
If both test pages print successfully then you should be able to print anything without a problem and can try to print and email or word document to see how it comes out.
If the test page printed from the printer came out okay but this one came out blank, this indicates a software related issue and you would have to troubleshoot further.

I know this sounds like a lot to do, however, all you need to do is download the correct drivers (unless you choose to use the CD that came with it), uninstall then re-install the printer, and print a test page from the printer, one from the computer, then print any random document.

Hope this helps and thanks for using Fixya.

Please share your experience by rating this solution.

test page printing but doc files not printing....

HP DeskJet 6940

It sounds as if it's set to print in poster format,

1 From the computer’s software application, select File then Print.
2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the
printer driver settings.
3 From the Page Layout tab, click More Page Layout Options.

1st step - print a self test report Press and hold the OK button. Then press the left arrow key one time. Release the OK button. The test page prints OR Press the OK and Help keys simultaneously. The test page prints print the test pages 4 time minimum 2nd step - reset the printer If the printer is not off, press the Power button to turn it off. Unplug the power cord from the wall outlet. Unplug the power cord from the back of the printer. Unplug the universal serial bus (USB) cable from the back of the printer, if connected. Wait 30 seconds, then plug the power cord back into the printer. Plug the power cord back into the wall outlet. Press the Power button to turn the printer on. Ensure that the memory card has been removed from the memory card slot. Make sure plain paper is loaded in the In Tray. Hold down the OK button and press the Right arrow button four times. If the test page prints, re-connect the USB cable to the printer. OR IF YOU ARE NOT ABLE TO DO SO THEN start - printers & faxes - click on the printer icon highlighted with a correct symbol ( ensure the proper printer is highlighted )- right click on the icon - properties - print test page option at the bottom of the properties screen. 3rd step - if the USB is connected to a USB Hub then disconnect it from the HUB and connect it directly to the wall socket.Make sure the USB cord is of the proper measurement as mentioned for the printer in the User Manual. 4th step - visit www.hp.com left side of the screen you shall see an option SOFTWARE & DRIVERS DOWNLOAD click on that in the next screen a tab comes up mentioning FOR PRODUCT enter PHOTOSMART D 5160 and hit enter / click on the arrow beside it choose the OS under DRIVER YOU HAVE OPTIONS LIKE - » HP Basic Driver (recommended) » HP Full Software and Driver (before downloading it uninstall the s/w & then download it )-DO THIS ONLY IF THE 1ST OPTION DOES NOT MAKE THE PRINTER FUNCTION FINE STILL ERROR PERSISTS : - replace if under warranty/service the printer in the service centre