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This is bad of QVC passing the buck like that. We don't supply parts, we only supply information, and we are nothing to do with QVC or Cooks Essentials.
Amazon looks the best bet, but you will have to go by size or looks.
Milford, Cooks essentials maybe a Chinese manufacturer and a QVC exclusive, parts maybe very difficult to come by. Try eBay or Amazon.
link below to QVC
I have exactly the same as you, to use the egg poacher
1. put water in inner pot
2. wipe outside portion of inner pot, put inner pot into unit, turn it slightly from left to right to ensure the pot and the heating plate has a good contact
3. connect electrical cord and press switch to start cooking
4. let the water boil
5. break each egg into the hole of the poacher
6. put the egg poacher on top of the inner pot
7. cover the unit
8. cook for 3 to 5 minutes
this is what it says in the manual I hope it helps
To better address the problem with your nonstick pot... I need more information on the steps you have used to clean the pot and the extent of damage to the pot itself.
You indicated that the damage has occured between the pot and the inner surface of the cooker base? Is this a corrosive damage or a build up of material on the inner liner of the base?
Often times a build up of 'hard water' minerals accumulates on the inner surface due to condensation and occasional overflows from the foods being cooked. They can appear to be a type of fungus or mold.
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