Hi, A common problem with MP3 players and not only SanDisk. Below is a copy of my reply to postings of similar brand/models or problems - This is a common problem with MP3 players with almost a full memory. Apparently, the firmware gets messed up and eventually losses recognition of its purpose or some of the files it keeps. Sandisk has anticipated this problem and has posted online utilities just for this purpose. They are available at > http://www.sandisk.com/Retail/DriverDown... Hope this be of some help/idea. Post back how things turns up or should you need additional information. Good luck and kind regards.
Hi again,
If you want specific utility to fix specific problem, pls refer to:
Sansa Firmware Updater -http://www.sandisk.com/Retail/Default.as...
Sansa Connect Recovery Tool -http://www.sandisk.com/Retail/Default.as...
Secure Utility Installer -http://www.sandisk.com/Retail/Default.as...
Format and Read/Write Check Utility -http://www.sandisk.com/Retail/Default.as...
All others are available athttp://www.sandisk.com/Retail/DriverDown...
Cheers.
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