Question about SanDisk Sansa m250 MP3 Player

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Files not deleted from m250

Even when I have deleted everything from all the folders through the WMP (windows media player) while syncing, when I turn on the m250, it still shows some songs. I am not able to delete these songs! All 3 folders on the m250 are empty (Music Folder, Playlists Folder and Recordings Folder).

I am hesitating to reformat it. Why would these files shows up on the m250 but not on the WMP while syncing? I deleted the Music folder but still the songs show up on the m250.

I even tried to set the m250 to MSC and then access the Sansa as a device directly from the explorer. Then it shows me two folders - Audibles and Recordings. I was able to find one song under Audibles and I deleted it. But when I turn on the m250, I see the other songs under
Play Music -> Artist -> Unknown

Thanks for any help.

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  • SanDisk Master
  • 7,482 Answers

Try this solution:

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

Posted on Nov 14, 2009

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