Dell Inspiron 9200 Notebook Logo
Posted on Apr 27, 2009
Answered by a Fixya Expert

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Cd/dvd rom is not recognized on system. No drive letter or in device manager

Inspiron 9200 is not being recognized or playing any cd/dvd's.

1 Answer

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  • Expert 74 Answers
  • Posted on Apr 30, 2009
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Joined: Apr 29, 2009
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If the drive is showing an error (or is missing) in device manager, do the following:

Start Registry Editor (Start, Run and type in regedit then click O.K)
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.

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1answer

Will not recognize cd's but plays and records dvd fine

Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device also scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard
you might have to uninstall then restart your computer then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

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My Dell Inspiron 9200 Laptop has a IDE\CDROM_NEC ND-6500A CD-ROM Drive has a driver problem. According to the troubleshooting report, the driver needs to be reinstalled. TROUBLESHOOTING REPORT Device...

make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope this helps or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
also
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
only do the registry check if you cant see the drive/s in windows explorer/my computer
or it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps


6helpful
2answers

Drive not recognized driver missing or currupt

a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

1helpful
1answer

T-20 does not recognize cdrom. When I check device for the drive, it has an !, I have uninstalled and reinstalled the driver, and it still won't recognize the D drive..HELP

Your problem seems the device it not detected properly or is not being assigned a drive letter. First try this, Right-click "My Computer" > "Manage" and then click on "Disk Management", you'll be able to see Cd/Dvd-Rom drive on the lists of available Disk Management snap-ins, right click on the Cd/Dvd-Rom and click "Change Drive Letter and Paths" or it could be "Assign Drive Letter and Paths", once you click it, another dialog box will open up, click "Change" and assign a drive letter from the lists (you'll see an option as a drop-down-list), click "Ok" and restart your computer. You will be able to see the Cd-Rom drive in the My Computer directory.

If this doesn't fix your problem, you need to check the connectors of the cd-rom, means you need to unmount it from the machine and clean the connectors on the cd-rom and on the computer.

It's also possible that the cd-rom itself is defective, in that case, your only solution is replacing with a new Drive.

Good Luck.

Thanks for using FixYa.
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1answer

Dvd/cd drive is not shown in my computer

1) Veify its listed in device manager? To check that Right click on My computer and got to manage.There you need to click on device manager.On right side, check whether you are able to see CD/DVD listed. see the pic

2017f49.jpg

If its not listed you need to reconnect the power supply.
If its listed and still not working, check the IDE or Sata cable to connected to it.Refix it.

If you are seeing an yellow mark near CD/DVD drive you can download microsoft fixit from http://www.ziddu.com/download/6528022/MicrosoftFixit50027.msi.html


2)Verify that the CD/DVD drive is detected by the BIOS when the computer starts

You can see how to access bios at http://www.fixya.com/support/r4268275-enter_bios_in_toshiba_laptop

3)Verify that the CD/DVD drive has a drive letter assigned in Disk Manager

423513e.png

a. Click Start, and then click Run. Or click Start Search.
b. Type “diskmgmt.msc” (without the quotes), and then press ENTER
c. Verify that the CD/DVD device is assigned a drive letter (for example, “D:”)
d. If the device does not have a drive letter, then right mouse click on the CD-ROM (highlighted in red above), and select Change Drive Letters and Paths
e. Click Add, click Assign the following drive letter, and then click a drive letter from the list

4)Uninstall & Reinstall the DVD/CD-ROM drive in Device Manager

a. Click Start, and then click Run. Or click Start Search.
b. Type “devmgmt.msc” (without the quotes), and then press ENTER
c. Double click to expand DVD/CD-ROM drives
d. Right-click on the name of your DVD/CD-ROM and click Uninstall
e. Select OK to the Confirm Device Removal (Windows XP) or Confirm Device Uninstall (Windows Vista) dialog
f. Right mouse click your computer name and select Scan for hardware changes
g. Close Device Manager

f: Click OK twice, and then close Disk Management


If all these not solved your issue you can have a look at http://www.fixya.com/support/r4274092-cd_dvd_drive_missing_or_not_recognized
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1answer

Why does my lenovo insist on my having a cd rom when i have a dvd writer installed? how do I fix it so that computer recoognizes it?

I have the same situation. My computer has a
DVD-RW/CD-RW installed yet when it is empty, the computer simply recognizes it as a CD drive. However, it will automatically recognize any DVD I place in the drive. Even a blank DVD-R. So it's not really a problem for me.

Also, if you type in DEVICE MANAGER in your windows search area, it will show you all your computer's hardware and peripherals. I have Windows Vista 64 bit and in device manager it does recognize it as an ATAPI DVD under "DVD/CD-ROM DRIVES".

I haven't seen a DVD burner yet that won't play or write cd's; maybe this is standard.

I wouldn't worry about it as long as it performs the functions (play/burn DVD's?)

Hope this helps.8a17955.jpgb9e40e6.jpg
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Cd/dvd rom not working

go into device manager and see if your drive is listed or has an exclamation point beside it.if you dont know how to open device manger go to start menu and click help and search device manager.if there is an exclamation point ! click it and it will tell you the problem.you may need to download a new driver or reinstall the old driver. the only other possibility is the drive is dead :(
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Difficult boot from cd drive - dell inspiron

Try to do this, when you see the dell logo, keep on tapping f12 then choose cd rom or dvd rom device, then keep on tapping enter until you will be able to see the setup page of the program/os that you are installing.
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Inside the Control Panels, look for System. Double-click System and choose Device Manager. Inside Device Manager, find the CD/DVD and "Uninstall" the device. Restart the computer and let it re-load the driver. This might help. You can also try a CD/DVD laser lens cleaner.
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