It needs the capacitor and magnetron replaced. there could be more issues like a burned wire so have a look while the cabinet is open
SOURCE: GE MONOGRAM MICROWAVE ZE2160SF- POWER but no HEAT
Generally, the most common causes of a failure to heat are:
- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)
If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.
We're happy to help and we appreciate your thoughtful rating of our answer.
SOURCE: My GE Profile Microwave/Convection Oven stopped working.
Chances are that the thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.
This can happen when the magnetron overheats, either due to it's failing, or if the internal cooling fan is not working.
It may also that be the 15- or 20A ceramic line fuse or the oven cavity thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.
There
should also be a "mini-manual" hidden inside the unit behind the
control panel or hidden on the left side behind the grille, which is
very
helpful
when troubleshooting & testing.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.
You should be able to
get the fuse from a home center or local appliance parts store.
Accessing some components for testing and possible replacement will require you to remove the oven from the wall.
If
so, the installation instructions are very handy, and it's best to have
two people since the microwave can be heavy and awkward.
You can download GE
owner's manuals and installation instructions here.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
SOURCE: microwave won't heat
Sorry my Clarification Request came out as a single blob of a paragraph.
That's not how I typed it. I never write that way!
So I've pasted it here, but as a solution.
Magnetrons generally should last about 2000 hours, but several factors can shorten that.
If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.
From the owner's manual:
"For the second through the tenth year from the date of original purchase
"The magnetron tube, if the magnetron tube fails due to a defect in
materials or workmanship. During this nine-year limited warranty, you
will be responsible for any labor or in-home service costs.
"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."
GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.
If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will
send you the magnetron to do it yourself. Call them at 888-239-6832.
Be persistent. You may have to speak with a supervisor.
It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.
An overheating magnetron can be due to:
Since yours is a counter top model, there are less of those factors to worry about.
When you hit Start to
microwave, do the inside light, cooling fan, and turntable all come on?
Any unusual noises? Is
it louder or quieter than usual?
We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.
You can find
helpful exploded view diagrams and order parts if needed by entering your full
model number from the tag on the oven here.
Let us know what you find out or decide.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
SOURCE: GE Microwave JVM1870SK03-NO POWER TO UNIT, PANEL
change the units internal ceramic fuse and try this,may just be a fuse or if new one blows then could be h.v. diode.capacitor,thermal fuse,magnetron tube
SOURCE: The microwave part of GE profile JVM1190
Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Microwave Oven Basic Troubleshooting Tips
http://www.fixya.com/support/r5508031-microwave_oven_basic_troubleshooting
heatman101
510 views
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