Trying to scan a file into one folder but it is only scanning one page. How do I fix this?

On the control panel, select scan to computer and choose PDF.

If you are using the sheet feeder, it will scan all pages and create one file with them all.

OR

If you're using a scanner glass, i.e. one page at a time, when the first page finishes scanning, you will get a message asking if you have another - answer YES and follow the instructions (basically that means place next page on scanner glass and hit OK/Continue). Rinse and repeat until you've scanned all pages then answer NO.

You should find a PDF file in your HP Scan Folder usually named "scan.pdf" unless you've changed the settings. (If there is/are already scanned files in that folder, they will have consecutive numbers, e.g. "scan001.pdf" "scan002.pdf" etc

The answer to this riddle is, "What file or folder does this program freeze on while trying to scan." This could point to a file permission that is not allowing the program to scan. Permission level to the folder is about that of the user trying to scan it.
This could also point to a file/folder corruption.
Both of which would be best handled by a professional. You would do yourself a favor taking this PC in to a IT professional for further investigation.

Please perform the steps given below to scan multiple pages to a single PDF file.

NOTE: Before performing the steps please make sure that Adobe Reader is installed on your computer. If not installed then goto www.adobe.com and install Adobe Reader.

1. Open HP Solution Center.
2. Click on Settings.
3. Click on Scan Settings.
4. Click on Scan Preferences and Select the option 'Prompt for additional scans when preview is turned off'.
5. Click on OK to apply changes.
   
6. Now Click on Home and click on scan Document
7. Select Document to File under scan shortcuts.
8. Uncheck the option Preview Scan at right bottom of the scan window.
9. Now Click on scan to scan document.
10. When prompted for additional scan place the another document on scanner glass or ADF and Click on Scan.
11. After scanning is complete Click on Finish to save the scanned document
12. To Locate the scanned document (PDF) goto My Documents folder and Open My scans folder.

While scanning, at the point of selecting the destination folder, make sure YOU SELECT THE SAME FOLDER. You may need to click on the back arrow to return this ORIGINAL folder. At the point of selecting the destination folder you can resolve this issue.

use pagemaker for scan your document.

In most cases, you want to scan to file and save the file in a folder of your choice. I have a 7310 xi all in one and I have a folder on my desktop named scans. When I scan a pic or document I save it as a jpg (pic) file or a PDF (document) file to that folder. Then when I email someone, I attach the file using the attach button on the email page.

On the screen "scan batch to file setting" in the middle of the page under "save as type" change "type of batch separation" to "none". This will fix the problem.

try scanning the photo or page/
save to my pictures folder as jpg file/
open email click attachment/
it will open an application to choose file so go to my pictures folder and select the file you just crated and saved/
your email will upload that fill so it might take a minute or two/
write your email and then send it.
practice it a few times sending it to yourself or another email address you might have/
when you have successfully recieved your file you now know how to do it/
;)

My scanner is a Cannon but the basic jist of what your trying to do is universal. You need to open up the software for the scanner and look for an icon that says scan to file. It sounds like you have already done this. If so you are very close in the step I mention to the setting you need to scan multiple pages into one PDF file. Once you find the setting to scan multiple pages be sure to not click "FINISHED" until your last page is scanned in.

LB

if you go to scan settings under user tools you will see that you can set it to a multipage pdf or multi page jpeg tiff , or what ever , so if you scan 20 pages it will create 1 file and it would contain your 20 pages