I have this acer laptop. I forgot to charge it and then blah. it shut down while i'm using it. and now, everytime i open it, it goes to phoenix securecore tiano setup. and everytime that i save it, the phoenix setup starts again. i already tried f8 during boot but itdoesn't work. the scree just start after a second or two during boot. don't know what to do. please help me. :(

Curtis Sewell

• 7482 Answers
• Posted on Aug 12, 2011

SOURCE: laptop opening up at phoenix securecore tiano

Hi fantailbllue...

Turn on your computer, go into safe mode by press the F8 key on top of your keyboard while starting up.
This will start you in the SAFE MODE.
Select Safe Mode.
From there, go into your User accounts and either delete the account and/or change the password
Be sure and write it down this time.
I would make a password boot disk/cd while you're at it that way if you lost the paper, you will always have a back-up on the disk/cd.
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