Question about Used Hp Photosmart C4780 All-in-one Printer
I bought it brand new three years ago and had the two ink cartridges refilled yesterday. I put them in and I got an error message saying "ink cartridge error." I followed the instructions on the printer (turn off, wait, turn on) but it didn't work. I have taken them out and put them back in many times to no avail.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 24, 2015 | Canon Pg-40 Black Ink Cartridge Pixma Mp...
on Mar 04, 2015 | HP Officejet Pro 8600
Mar 31, 2014 | HP Officejet Pro 8500 Wireless All-In-One...
Jun 09, 2013 | Computers & Internet
Apr 16, 2012 | HP Officejet Pro 8600 Premium e-All-in-One...
Apr 03, 2011 | Canon Pixma Mp250 Allinone Inkjet Photo...
Dec 19, 2010 | Lexmark Office Equipment & Supplies
Nov 12, 2009 | HP Officejet Pro L7780 All-In-One InkJet...
These types of severe
cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print
cartridge(s) problem", etc.) typically indicates the internal micro-electronics
of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at
rear and lower side of the ink cartridge, are very delicate and are somewhat
susceptible to ink attack over time, which can lead to premature failures. In
addition, the older the cartridge the higher the chance of an internal
electrical failure. I suggest you first run a 'Tap 41' diagnostic test to
check cartridges electrical health (this is a forced test); you may also bypass
the error (temporarily) on most models which use HP 74/75 cartridges. Refer to
Inkjet411 youtube videos below:
HP 74, 75, 74XL, 75XL
Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU
C4200-C4500 and C5200-C5500a Printers -
Diagnostic Tap 41 Test: (verifies
electrical health of ink cartridges):
HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP
J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):
Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU
Dec 12, 2008 | HP Photosmart C4280 All-in-One InkJet...
Dec 03, 2008 | HP DeskJet 5150 InkJet Printer
Oct 30, 2012 | Used Hp Photosmart C4780 All-in-one...
58 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: