Question about Vitamix Vita39100 Touch & Go Work Top Blender

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Error message ''shutdown refer to manual''

Machine wont turn on, just displays error message, Shutdown refer to manual.
If I remove power and plug back in, when i turn it back on it sometimes starts for a few seconds and then stops with error message again.

Thanks in advance for any help.

model number
vm0116a

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This may be solved by replacing the magnetic brushes. See: http://vitamixrepair.blogspot.com

Posted on Feb 27, 2010

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Sounds like you need to send your blender in to be serviced. It most likely is burned out-- hopefully your blender is less than 7 years old!

The incomparable Vita-Mix 7-Year Limited Warranty will keep your machine running like-new for seven full years from the date of purchase. If your Vita-Mix machine is currently under warranty and you require service, simply call the Customer Service Department at 1-800-848-2649 for assistance.

Posted on Aug 24, 2009

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I had he same problem. In some cases the magnetic brushes on the blender wear down. You can replace these burshes for as little as $15. I found the parts supplier in Northern California but fogot their name.

Home this helps

Posted on Sep 10, 2009

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