Question about Vitamix Super 5000 Work Top Blender

9 Answers

I need to replace the speed control potentiometer. How do I open the case on this machine?

Posted by Anonymous on

  • 4 more comments 
  • Anonymous Sep 16, 2010

    My requirement is to open the motor unit. The vitamix website was the first place I looked, and their diagrams simply don't go that far. They want you to send it to them.

  • Anonymous Sep 16, 2010

    Unfortunately, the 7-year warranty period has expired on this machine.Vitamix will sell me a new potentiometer if I can tell them whether my particular machine has a two-wire or a three-wire pot. I'd just like to know the correct set of steps to open up the case.

  • Anonymous Sep 17, 2010

    Still looking for guidance on opening up the motor/base unit for this Vitamix Super 5000. Don't like to force or break things due to ignorance!

  • Anonymous Sep 17, 2010

    Not even close.

  • Anonymous Sep 17, 2010

    Under the feet was the first place I looked. My best guess is the top of the unit. Was just hoping that someone had actually done this before.

  • Anonymous Feb 03, 2011

    Got the 2-wire "VS POTENTIOMETER" from Vita-Mix. V-M Part Nbr 015955. My recollection is the part cost around $20 plus shipping - can't find the actual record though. Suggest you call V-M again.

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9 Answers

Anonymous

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Hi there. I know you were looking for an answer 5 months ago. I didn't see the correct procedure listed. My speed control just bit the dust. Anyway, here goes: Pull off the rubber cover where the container sits. You'll see 4 phillips screws, unscrew them (you can leave them in place). Next, on the black drive wheel in the center, look to find a small triangle molded into the outside of the ring. Line it up with a small slotted opening just under the drive wheel. Use a small allen wrench which fits in and unscrews a set screw. You can lift off the drive wheel. Now you have to pull the top off. On mine, it took some time as I was trying to be careful not to break anything. With persistence the top will separate from the base. My super 5000 has a 2 wire speed control knob. Hope this helps if you haven't gotten an answer elsewhere or taken it to the shop.

Posted on Feb 02, 2011

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  • Anonymous Feb 02, 2011

    This is the method I eventually used also, after looking at diagrams found on the Vita-Mix site. Know what you mean about wanting to procede carefully. Had to get the top off to find out which speed control pot I had, but then was able to order the right one.

  • Anonymous Feb 03, 2011

    Our blender is sitting on the counter disassembled while I try to locate the speed control part for less than the $60 Vitamix quoted my wife on the phone. Did you get your part from Vita Mix?

  • Robert Sadler Jul 04, 2011

    The hex screw is 5/64" on mine. Finding the indent was easy using the above instructions, but I didn't realize I was on the set screw because it was already loose. It slipped off very easily once loose enough.

  • Robert Sadler Jul 04, 2011

    The set screw is 5/64". I had a hard time telling because it was loose and I didn't know if I was loosening it. The drive wheel came off easily after loosening the set screw.

  • Robert Sadler Jul 04, 2011

    If you are comfortable with soldering, you can get a replacement part at Mouser.com. The pot is a 5k "slimline" made by Bourns, however looking inside the cover it looks like most pots would fit. I ordered one for a bit over $5 and will update when I get it with how it worked. You would just have to solder the existing wires to it.

  • Scott Cates
    Scott Cates Nov 18, 2011

    I bought a used Vitamix 5000 with a few issues. Bad Potentiometer is one of them. I searched for an hour for Potentiometer #15595 and found one supplier. Their price was $23 but their shipping was $15! I'm not going to pay that much to ship a one-ounce product. So, I want to try the slimline pots from Mouser.com. Any suggestions as to which pot while I try to find it at Mouser would be greatly appreciated.

  • Tom Gep
    Tom Gep Apr 04, 2012

    I fixed mine today with the help of everyone here. Dissasembly was easy and I took a chance with the Radio Shack 5k ohm potentiometer. This part has a long aluminum shaft and I trimmed it to length and used a file to put a flat spot on the shaft for the knob set screw. It was pretty easy and now the mixer works like new. Total cost was $3.45 and about a half hour to do the job.

  • Tom Gep
    Tom Gep Apr 04, 2012

    I fixed mine today with the help of everyone here. Dissasembly was easy and I took a chance with the Radio Shack 5k ohm potentiometer. This part has a long aluminum shaft and I trimmed it to length and used a file to put a flat spot on the shaft for the knob set screw. There are 3 posts on thsi potentiometer so you need to use a meter to figure out which 2 to use. I wired it with 0 to the left and 5000 ohms when the knob is all the clockwise, Total cost was $3.45 and about a half hour to do the job. RS part number is 271-1714 . I would say this is above average for skill level as you are using a multimeter, solder, hacksaw, file, and a few other tools.

  • Chuck Wagonne Jan 25, 2013

    Thank You for these excellent instructions. Took apart my 5200 and found one of the wires for the variable speed knob was disconnected. The allen size is 5/32".

  • David Brinson Apr 11, 2013

    Tom, My potentiometer is on the fritz and I like the idea of using the Radio Shack part. I am not versed in using an ohm meter to figure out which posts to use. I do have a small meter but have only used it to check conductivity. Can you please let me know which 2 posts to use. I do not want to damage the unit by crossing the wires. Thank you, Dave in NC

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Turn the body upside down. You will find four screws in each corner. Unscrew them fully and lift the bottom black plastic base up. The rotor complete with fun will be in the center and in the side of the upper body part will be the speed control. If you mean the speed selector switch high-variable you will need to press with a screwdriver as a lever on one side and then to the other and pull of external and here it is out. Just take care to put the wires in the same position, you can take a photo before proceeding so will have a reference if you forget anything on your way back to assemble it.

Posted on Sep 17, 2010

  • Robert Sadler Jul 04, 2011

    On my Super 5000, the only screws on the bottom held on the fan cover on and also allowed access to the motor. The top has to come off to get to the potentiometer. If yours is like mine, see solution 5.

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Dave King

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Even though my 5200 (mfg 2008) is probably still under warranty I elected to get the part and do the repair myself. And seems like Vitamix no longer sells that pot, so i tracked down the replacement online. The pot that came out of my 2008 vintage 5200 was a Bournes and I found the current replacement at Digi-Key for $6 inc shipping, part number PCW1J-C24-KAB502L-ND

It's a fairly delicate soldering job, if you have that skillset not a big deal. Otherwise better to let Vita-Mix do it.

Posted on Dec 07, 2013

  • Dave King
    Dave King Dec 07, 2013

    Even though my 5200 (mfg 2008) is probably still under warranty I elected to get the part and do the repair myself. And seems like Vitamix no longer sells that pot, so i tracked down the replacement online. The pot that came out of my 2008 vintage 5200 was a Bournes and I found the current replacement at Digi-Key for $6 inc shipping, part number PCW1J-C24-KAB502L-ND



    It's a fairly delicate soldering job, if you have that skillset not a big deal. Otherwise better to let Vita-Mix do it.

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Marcus

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Hi There,

What you read below should come as good news.

Regards,

Marcus

Just like the Vitamix 5200 machine itself, this warranty is extraordinary. The Vitamix 7-year performance warranty guarantees that every machine is free of defects in materials and workmanship and will perform like new for 7 full years from the date of purchase.

We're talking about a lot more than limited protection on a few parts. If anything should go wrong with your machine under normal household use, Vitamix will repair your machine for free, right at our world headquarters!

Posted on Sep 16, 2010

  • Marcus
    Marcus Sep 17, 2010

    I'm sorry about the warranty, and that I can't track down a schematic that's germain. I would have thought they could at least get you that much from what you might discover serial no. wise on the machine. I truly hope you find your answer.

    Marcus

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Raul Almquist

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Replace the potentiometer with a newer and BETTER one. Vitamix installs a .75 watt 5000 ohm general/CHEAP potentiometer, stay away from the cheap general purpose (low life cycle), the CHEAPER potentiometers WILL need replacing sooner rather than later!

Replace it with a COMMERCIAL GRADE 2 watt, 5000 ohm, 25000 rotational life cycle potentiometer!

You can use the following part numbers to reference this part anywhere, including ebay!

"RV-4NAY-SD502A" or RV4NAYSD502A
OR
"53C3-5000-S" or 53C35K

Typical price should be under $10.00US delivered. Do it right the 1st time... the commercial pot's will likely last longer than you do!

Posted on Feb 27, 2019

Tom Ahola

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Good answers already here but to clarify even further I made a detailed video explaining the potentiometer replacement here:
https://youtu.be/rGh4hBvNqrA

Posted on Jun 15, 2018

Danilo Baraquiel

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1. First take off the container
2. Under side bottom seated a drive gear, you can turn it with slight force to remove.
3. Remove the blade, using a cloth to hold the blade as you take it from the inside bottom of the wet container.
4. Turn the unit upside down, then remove four screws that holds the base.

That will expose the inside assembly.
Alp

Posted on Sep 17, 2010

Rodney Clark

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A lot of times the screws that hold the case together are under the rubber feet. You have to carefully remove the feet to get to the screws.

Posted on Sep 17, 2010

Tom Carson

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This is always a fun thing to do. Some units have torq secuity screws, some of which can be hidden, and once you've discovered and unfastened them, the units often have pressure secured parts that take a certain amount of umph and skill to take apart.
Actually, I just found their site that has some instructions:
http://www.vitamix.com/household/service/
Go to the Schematics section, and you can find some neat articles that should help.
Good luck, and hope this gets you going :-)

Posted on Sep 16, 2010

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This problem sounds like failure of the Variable Speed Potentiometer component. Here is the most helpful Fixya article so far: http://www.fixya.com/support/t6032529-need_replace_speed_control
I have the same problem right now and don't want to pay ridiculously high prices for a small electronic component.
So far, this is as far as I've gotten in researching replacement parts:Vitamix Part #015955
Partstown sells #15955 for $23.39 on their website but I found out they charge $15 for shipping -- for a one-ounce piece of electronics. I won't pay to be ripped off on shipping so I won't buy one from Partstown until I've exhausted less-expensive suppliers. Here is the product at Partstown: http://www.partstown.com/vita_mix/vm15955

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