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Posted on Mar 10, 2009

Shredder won't run unless Istrike it on the side.

Shredder never worked properly. The bin door has to be opened to stop shredder, once it starts. Controls do not work until I strike shredder on the side. At times, that doesn't even work. All indicator lights work. Shredder has slowed down recently.

  • Dennis Cullen May 11, 2010

    I have to bang on the sides to get it to work.I took the motor out it turn hard.Is there some where i can get a replacement motor?

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  • Contributor 32 Answers
  • Posted on Sep 01, 2009
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Joined: Aug 31, 2009
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Go buy another one , stick this lemon in the box and return it ! lol

sounds like you got a bad solder joint thats causing an intermitant problem until you bang it and complete the connection,, or a switch inside is bad or dirty , open it up check it out .

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0helpful
1answer

When bin was full, I emptied it only to find that my shredded no longer worked on auto, forward or reverse

Dear Sir,
Maybe, just maybe, I have an answer for you.
Somewhere on the part of your shredder that touches the bin, there is a tiny switch that touches the bin, and it is a safety switch that causes the shredder to stop working if the bin is removed.
In the shredder I have, and have had, the switch is usually plastic, and is the same color as the plastic body of the shredder.
Proper positioning of the bin to the "bottom" of the shredder is critical to it's working, as the bin presses on the switch to "close" it.
God bless your efforts.
1helpful
1answer

Beeps and stops; doesn't stop when empty

As for your first part - It sounds like there is something wrong with the switch lever that moves to complete the electrical circuit to start the shredder. On every shredder I have seen, there is a little "bellows" linked up to this lever that pushes it back so the machine will shut off. Most of the time all you have to do is put another piece of paper in and let that get shredded and the shredder will stop afterwards. If not, then just use the main switch to turn the shredder off.
Second, the beeping during "mid-shred" sounds like a warning that the shredder is starting to overheat and shut down. If this is the case, just wait a few minutes to allow it to cool down and try to finish the shredding you have. I have found that if you feed a shredder a constant stream of paper to shred, this might cause the shredder to overheat.
Also, the shredder may get overloaded with pieces of the shredded paper. Here is the way to check on that:
1. UNPLUG THE ELECTRICAL CORD FROM WHEREVER YOU HAVE IT PLUGGED IN.
2. Lift the shredder from the bin and turn it upside down.
3. Look for an excessive amount of paper in the bottom of the shredder. If there is a lot, you can remove it in several ways. (Most likely the bin is quite full at this point.) Pull the majority of it out and put it in the bin. If there are pieces of paper that you can pull out with your fingers, use a tool (needle-nose pliers, serrated tweezers, a hemostat, etc.) to get those difficult pieces out.

Replace the unit on the bin making sure that it is the same way you took it off. In most cases (on the better shredders), there is a notch on the underside of the shredder that needs to be on top of a "nub" that is on the edge of the inside top of the bin. Unless that nub is aligned with the slot, the shredder will not work.
0helpful
1answer

Bin full door open

I found the nylon "bin full" flapper in the center of the head of the shredder is supposed to trip a microswitch indicating bin full. I removed the flapper and tapped on the switch. It came loose with a puff of paper dust. I replaced the flapper and it's back to good as new. Seems the dust built up around the switch and it was stuck.
0helpful
1answer

Only goes in reverse

Lube might not be necessary. Unplug the shredder from the outlet. Lift it off the shredded paper bin and turn it over. It is very possible that you have a jam. If this is the case, remove as much paper as you can making sure that you don't use anything that could do damage to the cutter'shredder blades. Once you have removed as much paper as possible, place the shredder back on the bin making sure that it is aligned properly. One way of making sure is to check for any space between the shredder and bin. If you do have space make sure that you replaced the shredder correctly on the bin; you may have to turn it around 180 degrees. When you get the shredder properly aligned, use the switch (DO NOT USE PAPER AT THIS TIME) to switch the shredder from Forward (shredding) to Reverse. You may have to do this a couple of times so be patient. At this point the shredder should be working in both directions. If so, move the switch to Auto or the center position and try a SINGLE sheet of paper. If it shreds that piece of paper, then you have fixed it. Be sure not to insert more paper than the shredder is rated for. Also, unless it specifically states that it can handle staples, credit cards, etc. do NOT let any of these items run through your shredder.
If none of the above works, buy a new one - :)
1helpful
1answer

Shredder wont shred

My boss has a shredder that will not run unless the bin is exactly centered in the bottom of the unit. There is a safety switch inside there, and a magnet to activate it. Make sure nothing is interfering with the bin or the shredder fitting together.
On other units, there is a slot that must match up with the shredder. It will only work one way. See of the shredder will turn around and put it on the bin the other way.
0helpful
1answer

I have a Royal VF 1000mx shredder. I start shredding and all of a sudden shredder stops and red lights appear. I reverse shredder to see if it clears the problem but it happens again. Would appreciate...

Try removing the shredder head from the bin and look for scrap of paper jamming up the blades.
Run it open, laid on its back.
Check visually for bent cutting blades.
Are the two shafts (with mounted blades) parallel?
A shaft may have come loose inside head assembly.
0helpful
1answer

Need owners manual for B&D paper shredder Model BD-10P. i have a jam

Hi and welcome to FixYa, I am Kelly.

The manual is little help but you can find it here:

http://media.homedics.com/IBs/bds/BD-10P_IB.pdf


Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders

Customer Service.

Do not open shredder head to attempt repair: It could expose

you to electric shock and will void your warranty.

- Check to see if bin is full. If bin is full, empty bin and

replace. Follow instructions under maintenance.

- Oil cutting cylinders.

Shredder squeaks, grinds or runs

below capacity.

- No action required. This is a self-Shredder continues to run for cleaning function.

1 or 2 seconds after shredding

has been completed.

Symptom Remedy

- Make sure shredder is plugged in.

- Make sure power switch is in "Auto" position.

- Make sure bin is fully closed.

- Check to see if either bin is overfull which could result

in a jam. If so, empty.

- If you are unable to clear the jam, turn off and unplug

the shredder. Slowly and carefully pull the remaining

paper out. Forcefully removing the paper is likely to

cause irreparable damage to the shredder.

Shredder does not start or stops

while shredding.

Paper jams.

HOW TO GET SERVICE:

Visit our website at www.blackanddeckershredders.com or call the toll free customer

service line at 1-800-297-5028.

® SKU #BD-10P

Product Information

This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.

It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,

newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes

is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD

or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items

should be centered and unit will begin and end shredding automatically. All disks should use

specific entry as noted on your shredder.

Maintenance

It is important to empty the waste bin regularly to ensure the smooth operation of the

cutting cylinders. The shredder will not operate when the bin is full. Regular oiling

is also necessary for proper performance. It is recommended to use the shredder oil

every few weeks.

Maximum running time: 3 minutes

Automatic cool-down period: 30 minutes
Voltage: 120


If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028

Thanks for Choosing FixYa,
Kelly

0helpful
1answer

Shredder will shred about 3/4 of a sheet of paper then shuts off. If you open the shredder door it resets the power switch and you can finnish shredding the remaining paper. is there easy access to the...

If your shredder has a feature where it won't run with the door open/shredder off the bin, you probably need to make sure that the safety is engaging properly. If the motor seems to sound very labored when it runs, unplug it, and check the blades to make sure there's not a lot of extra stuck in them. You may need to clean them and lubricate it with special shredder oil ONLY.
1helpful
1answer

Shredder stopped working

Make sure the bin is not full.
Make sure the bin is fully pushed in.
A shredder will not work if any of the safetys are not properly engaged and for good reasons.
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