Question about Dell Inspiron 1525 Notebook

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Trojan virus on new Dell Inspiron 1525 - VirusMelt by name

When first connected to Internet as new, pop-ups for VirusMelt kept appearing and coud not be deleted from desktop,trash,control panel or system.Asked for remote access disguised as Dell,messages such as sprtcmd.exe and update.exe - but all were traced back to VirusMelt. Any ideas before I send the computer back? Thanks.

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  • 404 Answers

A clean installation

it is recommended to this service at least
once every 8 months, it wipes all your hard
drive from data, programs, bugs, errors and viruses
this will 100% solve your problem guaranteed.

for xp, insert the xp installation disk
restart the computer and a message will
come up asking to press any key to boot
from cd. once you do that "i mean you press a key"
then a blue screen will load then asks you
to press Enter to install xp.

1. press enter
2. select the partion and press enter
3. select continue "it warns you to delete files"
4. select format "quick"
5. now let it do the rest and follow instructions
6. when the installation is finished you'll notice
its like new again, some computers will need
drivers which you can get from manufacturer
website. download and install them.

that's it but for a detailed information click here

Posted on Mar 08, 2009

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Posted on Jan 02, 2017

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Trojan virus on new computer


Do a virus scan and then remove the virus/trojan

If your saying as soon as you turned on the new pc this trojan warning appeared i would take it back
let me know

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1 Answer

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Rebooting


To get rid of the virus and set it back "just as you bought it", reformat the hard drive and install a new operating system with your recovery or operating system disc. If you use the built in quick recovery system, the virus will remain, and continue to cause damage to the system.

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