Am looking for tyhe way to do a total system restore on a dell inspiron 1525 laptop i have removed a trojan horse virus and want to restore the sysyem to the out of the box state

I know about a virus program at www.malwarebytes.org. Some say it's great. I had it and it found a lot of trojan horse virus.
They have a free version you can try. Be very careful typing the addr in and don't forget the .org.
hope this helps

If you can still get into the Internet then you can try one of these WEB base virus scan/removal programs.
WEB-based Virus Scan
Trend Micro HouseCall http://housecall.trendmicro.com Symantec - Norton Security Scan http://security.symantec.com

factory setting mat not remove the password,open the laptop and remove the CMOS battery,on the system and then replace back the CMOS.

Check this link Click
Best of Luck.

Dell.com supply "rescue disks" as do many sites on the net. I think that is possibly the only way to go.
Errors on the hard drive possibly caused the error in the file system, or the master file table has been corrupted.
Hope it helps.

Hi

Have you done a full system virus scan to see if you have a virus if that isnt the case

you could try a system restore bac to when it was ok

1)check whether the issue exists in safe mode

2)Perform system restore if this is a recent issue

3)Run spyware removal scan from safe mode

Hello, David.

Unfortunately, System Restore does not always work. If possible, go back to a previous date. If you've tried all dates (usually the dates are bold), and are still unsuccessful, you may need to reinstall the operating system (Vista ?).

It depends on why you needed System Restore in the first place.

Often, if you have spyware, malware or a virus, the only choice is to use System Restore to "turn back the clock" to an earlier time. And, I've seen some spyware totally prevent System Restore from occurring, which may be your case.

If you have not tried System Restore from Safe Mode (press F8 repeatedly), that would be your next step.

If you have spyware, etc., you'll need to reinstall your operating system, if you have already tried to remove the spyware, etc..

Hope this helps.

Do a virus scan and then remove the virus/trojan

If your saying as soon as you turned on the new pc this trojan warning appeared i would take it back
let me know

you need to press F8 while the pc is booting for a startup in safe mode, then when in safe mode select start windows in safe mode, go to my computer, properties>system restore tab and turn off system restore and then run the scan again as these trojans cannot be deleted when the pc is in normal use.

 

If your antivirus finds them but cannot heal, make a note of the file that has the trojan and then search for the file and delete it manually.

 

Ensure after the trojans are deleted that you tuirn system restore back on