Dell computer while online sign says encountered a problem , must shut down. computer automatically closes all windows but does not turn completely off. just started doing that today. any help would be appreciated. Thanks, Leta H.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: dell computer while online sign says encountered
Hi, Scanned whole computer with the antivirus or antispyware.Sometimes it happen because of virus infection. One of my friend also facing same problem.and after scanning we got almost 70 viruses..Boot from Safe mode and scan.If you still get the same error then try to repair your operating system.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1. Click Start > Run and type REGEDT32 and hit ENTER 2. Click the plus sign next to HKEY_LOCAL_MACHINE then System then CurrentControlSet then Control then click CrashControl 3. Double-click on AutoReboot on the right side and change the value from 1 to 0. Close regedit and restart the computer. Now the computer should shut down normally instead of restarting.
There is a setting in BIOS that determines what to do when when the computer receives power after a power failure. There was a time when this was set as power on; computer would power on automatically computer receives power after a power failure. I think this answers your first question.
In Windows you have a setting to 'Automatically restart' when the computer encounters a hardware/software problem. When unattended, the computer can turn on and turn off by itself repeatedly if there is a problem.
The repeated on-off can lead to more errors. If the problem is with the hard disk, it is likely to get damaged further, where finally you cannot go beyond the BIOS settings. In a Dell machine, F2 should be pressed to enter the BIOS setup.
Do not hesitate if you need further help.
This is a possible malware or virus attack. Your system is encountering data or system corruption preventing it to execute the command during shut down. Best fix is to reinstall Windows 7 in your computer to erradicate all errors and make sure to install an updated security software (antivirus) afterwards.
Dell monitors automatically go into power-save mode after a preset
amount of time when the computer is inactive. The Dell monitor will go
completely black, instead of showing a screensaver. This doesn't mean
that your Dell computer
has shut down. Instead, this allows your monitor to essentially turn
off until it's needed again. You can change how long it is before the
Dell monitor goes into power-save mode by changing your display
any key on your keyboard or move your mouse. Either will turn off
power-save mode. Alternately, you can press the power button on your
Dell computer tower or laptop.
any key a second time if the monitor goes from power-save to stand-by
mode. Stand-by mode allows the screensaver to appear.
your user name and password into the login prompt if your computer
requires a login. Press "Enter" to begin using your Dell computer.
the display settings on your Dell monitor to prevent your monitor from
going into power-save mode prematurely. Right-click anywhere on your
desktop and choose "Properties." Click the "Screensaver" tab and press
"Power." Beside "Turn off Monitor," choose a time amount from the
drop-down list and press "Apply."
it seems that your computer restart when you attempt to shut down. this problem due to short in power button in the cabinet. open the right side of the cabinet.most probably there will be red&white twisted thin wire from front panel for power, the colour may vary manufacture to manufacture.be carfull with it. see at left bottom of your dell PC mother board the wire will lead to two pin specifying power, restart, hdd etc.. short it with your screw driver. if system turn on then it is problem with switch replace it or if it not work then reboot the os.
Try booting up the computer pressing whatever key the Dell needs to boot into BIOS (F10, Delete key, F1...pay attention to the screen) and leave the computer on for about 15min. See if it cuts off then. If it does its more than likely your power supply. If it doesn't then its not hardware related.
It was a faulty or worn out power supply fan. I just replaced it and the computer has been running for about an hour and a half and still no shut down. The system temperature is stable. It runs quieter now. New fan cost 13.88CAD.
Try rebooting to Safe Mode. Right-click on My Computer and hit Properties. In the System Properties window, click on Advanced. Then click on Startup/Recovery Settings. Uncheck Automatic Restart. Then post the BSOD Stop Code here.
It may be a corrupt driver, if you are running xp then go to my computer, right click>properties>hardware>device manager and look down list for graphics adapter.
Click on the '+' sign select your graphics adapter and right click and delete.
Restart your pc and and xp will find your graphics again and automatically install the drivers.
Also check you have no spyware if it is sluggish and clear all your temp files and internet cookies.
Use this free programme to give your system a clean out, it's excellent for finding unused system files and registry entries.
click on this link and go to the top right side of page and click on download latest version.
Take a look at the BIOS setups in these machines. Business HPs and Dells have a setting to allow automatic shutdown and startup based on time. Another explanation is timer software; all of the computers I manage run a software timer that shuts down automatically at night. You might also want to talk to your network administrator since there are lots of management tools that allow remote shutdown of computer. It could be something they?re doing on purpose ?..
There are lots of other possibilities but I would check these out first since they?re more likely.
Let us know how things go and please don't forget to rate the posting.